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Communications Manager

2 months ago

Annapolis Junction MD United States ManTech Full time

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Communications Manager to join our team in Annapolis Junction, Maryland.

The mission of the Delivery Assurance Framework is to provide best-in-class service to support the delivery objectives of our internal program stakeholders; and ensure consistent, high quality and timely deliverables to our client. The Communications Manager will coordinate / oversee multiple tasks and deliverables, in conjunction with the Framework Manager to ensure they align with overall business goals and are executed in accordance with program policies and procedures.

This role will require close coordination with Senior Program Leadership to support the development and maintenance of operational processes and the ability to meet contract requirements. In addition to leading a team of direct report(s) within the Delivery Assurance Framework, the Communications Manager will develop and submit Service Portal Announcements for outages, produce responses for Past Performance Requests, aid in producing power point presentations, facilitate the monthly Operational Performance Reviews, produce monthly Customer Satisfaction slides, provide monthly Customer Satisfaction input, produce WeCare Metrics, attend WeCare meetings, oversee all RIS II communication efforts, manage/track RIS II training, conduct Tech talks across the program, oversee the RIS II Knowledge Article/Site Profile/User Facing Articles process, manage the RIS II Library, and RIS II SharePoint site for deliverables, proofread various deliverables, provide on-time delivery of program deliverables, and facilitate the input to the Award Fee Self-Assessment to assist the Framework Managers in meeting the Framework's goals and objectives and furthering the team's mission. Also, the Communications Manager is responsible for Outreach Activities for the RIS II Program and assumes the role of the Safety Officer. Effectively acts as the Chief of Delivery Assurance Framework in her absence when called upon.

Primary Job Duties and Responsibilities :

  • Promote ManTech's mission and services to ensure all messaging aligns with the values of the program.
  • Review documents for consistency and conformity to Program standards.
  • Work with technical experts and subject matter experts to draft various documents.
  • Research, write, edit, and proofread technical data for use in documents.
  • Ensures technical documentation is accurate, complete, meets editorial and government. specifications and adheres to standards for quality, graphics, coverage, format, and style.
  • Respond to Customer inquiries in a professional and timely manner.
  • Manage contract deliverables against deadlines amongst the team.
  • Provide status updates to management.
  • Manages Communication Plan.
  • Assume role of the Safety Officer for the program.
  • Manages program Process and Guidance Books
  • Leads Communication and Outreach initiatives.

Position Requirement:

  • Bachelor's Degree w/2 years of experience, or an Associate degree w/4 years of experience.
  • Ability to summarize key insights for both technical and non-technical audiences.
  • Proficient in the MS Office Suite, particularly Word and PowerPoint.
  • Must be able to work in a fast paced and agile environment with tight deadlines.
  • Excellent data gathering and analytical skills.
  • Ability to persuade, inspire and motivate others.
  • Excellent communication skills, particularly in writing and presentation, and people skills.

Security Clearance Requirements:

  • TS/SCI with Polygraph

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at . ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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