Key Account Executive

4 weeks ago

Lowell MA United States Labcorp Full time

Recognized by Forbes as one of America’s Best Employers For Diversity 2024 and once again named to FORTUNE® magazine's list of the World's Most Admired Companies, Labcorp is seeking to hire a Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels.

This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings; selling the benefits of Labcorp in outpatient healthcare offices.

As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients.

The territory for this position will cover our Greater Boston and NE Mass Territory  and will have limited travel. The ideal candidate will reside within the territory.

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business.  This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry.  Here, you’ll find a rewarding role that allows you to make a difference in people’s lives, including your own 

Job Duties/Responsibilities:  

  • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory 

  • Act as a liaison between the client and the Labcorp operations team in relation to client needs 

  • Provide ongoing service and problem resolution to customer base 

  • Ensure customer retention by providing superior customer service 

  • Recommend solutions that are client focused and persuasive 

  • Provide account management for client’s day to day operations  

  • Upsell current book of business to increase organic growth  

  • Work closely with senior sales representatives to grow book of business  

  • Continuously provide educational material to the client base  

  • Resolve any customer related issues in a timely manner  

  • Meet and exceed monthly retention and upsell goals on a regular basis 

Requirements: 

  • Bachelor’s degree is preferred 

  • Previous outside sales experience or account management of 3+ years is preferred

  • Experience in the healthcare industry is a plus 

  • Proven success managing a book of business  

  • Superior customer service skills with the ability to build trust-based relationships  

  • Effective communication skills, both written and verbal 

  • Ability to deliver results in a fast paced, competitive market  

  • Excellent time management and organizational skills 

  • Proficient in Microsoft Office  

  • Ability to travel overnight as needed  

  • Valid driver’s license and clean driving record 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here.    

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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