Supervisory Program Manager

DutiesThe duties and responsibilities for Supervisory Program Manager generally include, but are not limited to, the following:Manage and direct training and development efforts to support Community Relations Services (CRS) staff in delivering training effectively.Make recommendations to leadership regarding emerging program areas requiring training.Oversee development of new and updated program training content.Oversee the development and implementation of external training.Ensure a consistent approach to employee training and development.Plan and direct CRS' technical training activities.Establish a variety of training methods, such as simulation exercises, mentoring, professional development, and continuous learning.Lead evaluations of CRS' standardized programs.Oversee development of technical training-related policies and procedures to support CRS' staff.Requirements Conditions of EmploymentYou must be a United States Citizen or National.You will be required to complete a pre-employment security investigation and background check which includes a drug screening.You may be required to complete a one-year probationary or two-year trial period.Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met. QualificationsTo qualify for the position of Supervisory Program Manager at (GS-0343-15), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade you're applying to.
If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF50 (please refer to the "required documents" section for additional information).Specialized Experience: For the GS-15, you must have one full year (52 weeks) of specialized experience at the (or equivalent to) GS-14 level. Specialized experience is defined as: Developing, researching, and launching training programs intended to resolve civil rights conflict on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, and disability, programs on multi-party conflict, civil rights mediation, and leading the evaluation of such programs; Developing, researching, and launching training programs intended to prevent and respond to hate crimes and incidents on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, and disability, programs on multi-party conflict, civil rights mediation, and leading the evaluation of such programs; Broad understanding of community civil rights conflict resolution theories and techniques and utilizing such techniques and theories to inform training products and programs.
You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement, 12/18/2024.
Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.Education
There is no substitution of education for experience at this grade level.Additional informationThe bullets below outline the various groups of applicants that fall under the term "status candidates". This vacancy is open to applicants from any of the groups listed below: When you apply you'll have the chance to claim an eligibility pathway, be sure you fully read each statement and any links provided to make sure you know which eligibility you qualify for.
See a full list and learn more at USAJOBS, see: What does Status Candidate mean? or Which Jobs am I Eligible to Apply for?CURRENT AND FORMER FEDERAL EMPLOYEES: For more information, see USAJOBS Federal Employees.CAREER TRANSITION PROGRAMS (CTAP or ICTAP): For more information visit: USAJOBS Career Transition ProgramsVETERANS AND MILITARY SPOUSES: Please see USAJOBS Veterans Preference for more details.SCHEDULE A, PERSONS WITH DISABILITIES Learn more at USAJOBS - Individuals with Disabilities.General Employment Information:

REASONABLE ACCOMMODATION: Our policy can be found at: DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: .
This position is excluded from the bargaining unit. Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Once the announcement closes, a review of your resume and supporting documentation will be conducted by the HR Specialist. This information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. If a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible, or your score may be adjusted to more accurately reflect your skills and abilities.
Additionally, we will review your supporting documents and resume to determine if you are in the "Area of Consideration" for this vacancy. Government-Wide Merit Promotion vacancies may only accept applications from a limited audience, pay careful attention to the "Who May Apply" and the "Hiring Paths" information. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
When addressing the specialized experience statement, applicants must present evidence of the experience in their resume. If the specialized experience statement is repeated, in the applicant's resume, Human Resources will deem the applicant as ineligible.BASIS OF RATING:
DOJ's Merit Promotion Procedures will be used to evaluate candidates.Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):Policy DevelopmentProgram and Staff Training DevelopmentProgram Evaluation and AnalysisSupervisory and Managerial ResponsibilitiesCareer Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

Meet CTAP or ICTAP eligibility criteria;Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; andSubmit the appropriate documentation to support your CTAP or ICTAP eligibility.