Client Services Tech 1
4 weeks ago
Pace® Analytical Services
Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and more are safe.
Job Description
This is a full-time Client Services Tech 1 position located in Melville, NY, Monday - Friday, from 1:00 p.m. to 9:00 p.m.
SUMMARY:
Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge of fundamental lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas.
ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
1. Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve fundamental administration.
2. Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information.
3. Picks up, transports, and delivers samples, documents, materials, and other items as needed.
4. Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions.
5. Determines short-holds and rush samples and prioritizes based project requirements.
6. Provides fundamental support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.
7. Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs.
8. Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
9. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
10. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience. One year of experience in a lab or office setting is preferred.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
• Valid Driver’s License is often required.
Required Knowledge and Skills
Required Knowledge:
• Fundamental principles, practices, and techniques of sample and lab administration.
• Fundamental principles, practices, and techniques of shipping and receiving.
• Understanding of the daily administration and oversight of sample programs, policies, and procedures.
• Safe driving principles and practices.
• Fundamental methods to resolve sample administrative or technical problems, questions, and concerns.
• Ability to learn standard applicable organizational policies and procedures on sample, equipment, and shipping/receiving administration.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.
Required Skills:
• Performing fundamental sample, equipment, and shipping/receiving administration duties in a variety of assigned areas.
• Providing standard support within varied sampling and shipping/receiving functions.
• Serving as a team member working with customers and projects.
• Safely operating a motor vehicle
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining organizational policies and procedures.
• Maintaining databases, forms, documents, and related information.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
Additional Information
Benefits
80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay Range/Compensation Up to $18.00 per hour
Work Schedule Monday-Friday, from 1:00 p.m. - 9:00 p.m.
-
Client Services Tech 1
2 months ago
Melville, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Client Services Tech 1
4 weeks ago
Melville, United States Pace® Analytical Services Full timeJob DescriptionAbout UsPace® Analytical ServicesPace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air,...
-
Client Services Tech 1
3 weeks ago
Oldsmar, FL, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Client Services Tech 1
15 hours ago
Beaver, WV, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Client Services Tech 1
1 month ago
East Longmeadow, MA, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Laboratory Client Services Technician
2 weeks ago
Melville, New York, United States Pace® Analytical Services Full timeAbout Pace Analytical ServicesPace Analytical Services is committed to enhancing safety and environmental health across various sectors. We provide extensive laboratory services to businesses, industries, consulting firms, and government entities. We are currently looking for a Client Services Tech 1 to contribute to our mission.Core...
-
Laboratory Client Services Technician
2 weeks ago
Melville, New York, United States Pace® Analytical Services Full timeAbout Pace Analytical ServicesPace Analytical Services is committed to enhancing safety and environmental health across various sectors. We provide extensive laboratory services to businesses, industries, consulting firms, and government entities. We are currently looking for a Client Services Tech 1 to contribute to our mission.Primary...
-
Laboratory Client Services Technician
2 weeks ago
Melville, New York, United States Pace® Analytical Services Full timeAbout Pace Analytical ServicesPace Analytical Services is committed to enhancing safety and environmental health across various sectors. We provide comprehensive laboratory services to businesses, industries, consulting firms, and government entities. We are currently seeking a Client Services Tech 1 to contribute to our mission.Primary...
-
Laboratory Client Services Technician
2 weeks ago
Melville, New York, United States Pace® Analytical Services Full timeAbout Pace Analytical ServicesPace Analytical Services is committed to enhancing safety and environmental health across various sectors. We provide extensive laboratory services to businesses, industries, consulting firms, and government entities. We are currently looking for a Client Services Tech 1 to contribute to our mission.Primary...
-
Client Services Technician I
2 weeks ago
Melville, New York, United States Pace® Analytical Services Full timeAbout Pace Analytical ServicesPace Analytical Services is committed to enhancing safety and environmental health across various sectors. We provide extensive laboratory services to businesses, industries, consulting firms, and government entities. We are currently looking for a Client Services Tech 1 to contribute to our mission.Primary...
-
Client Services Tech 1
6 days ago
East Longmeadow, MA, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Client Services Representative II
2 weeks ago
Melville, New York, United States Canon USA & Affiliates Full timeAbout the RoleThis position requires advanced expertise in operational procedures and the ability to delegate tasks effectively among team members.Your ImpactMain Responsibilities:Quickly notifies supervisors of any potential issues or client concerns.Reviews and addresses management and client inquiries through various communication channels.Maintains a...
-
Scientist 1
1 month ago
Melville, NY, United States Pace® Analytical Services Full timeAbout UsPace® Analytical Services Pace® makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace® offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace® ensures our air, water, soil, and...
-
Client Services Representative II
2 weeks ago
Melville, New York, United States Canon USA & Affiliates Full timeAbout the RoleDemonstrates advanced expertise in operational procedures and site management, with the capability to delegate tasks effectively among team members and oversee shared responsibilities.Your ImpactMain Responsibilities:Quickly alerts management of potential issues or client concerns.Timely reviews and addresses requests from management and...
-
Client Services Coordinator
1 week ago
Melville, New York, United States HBK CPAs & Consultants Full timeClient Support Specialist HBKS Wealth Advisors (HBKS) is a distinguished independent financial planning and wealth management firm, boasting a presence across multiple states with numerous locations and significant assets under management. As a proud member of the HBK CPAs and Consultants family, which ranks among the top 50 accounting and business...
-
Client Services Coordinator
1 week ago
Melville, New York, United States HBK CPAs & Consultants Full timeClient Support Specialist HBKS Wealth Advisors (HBKS) is a distinguished independent financial planning and wealth management firm, boasting a presence across multiple states with 14 locations and managing approximately $6 billion in assets. As a member of the HBK CPAs and Consultants (HBK) family, which ranks among the top 50 accounting and business...
-
Client Services Representative
4 weeks ago
Melville, United States Randstad North America, Inc. Full timeWe are a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and Latin America and the Caribbean markets. Our mission is to empower the creation and distribution of beautiful images and to Client Service, Representative, Retail, Staffing
-
Client Services Coordinator
2 weeks ago
Melville, New York, United States EPIC Insurance Brokers & Consultants Full timeInsurance Support Specialistat EPIC Insurance Brokers & ConsultantsPosition: Insurance Support SpecialistLocation: Melville, NYDepartment: Commercial Services (Auto Dealer Division)Key Responsibilities:Conduct audits and endorsements in accordance with company protocolsGenerate insurance documentation such as certificates, endorsements, loss history reports,...
-
Client Success Manager
7 days ago
Melville, United States eVero Corporation Full time $32 - $38Job DescriptionJob DescriptionWinner of the Long Island Innovator Award and the NY State Education Department NDEAM Award, eVero Corporation is a software development and IT consulting company. We are currently looking for a motivated and tech-savvy individual to fill a Level One Client Success Manager position within our organization.The Client Success...
-
Insurance Client Service Representative
15 hours ago
Melville, New York, United States Brian Gill - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our insurance agency.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build...