Digital Channels Product Manager

2 months ago

Wilmington DE United States OneMain Financial Full time

We are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization. This role is responsible for managing a team of product managers and business analysts, ensuring the delivery of high-quality digital experiences that meet customer needs. The Sr. Manager will collaborate with cross-functional teams, including design, engineering, marketing, and compliance, to drive enhancements and innovations in digital customer touchpoints.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, or Dallas/Fort Worth TX. with a willingness to be in the office two days a week.

Target base salary range is $140k - 170K which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Key Responsibilities:

  • Strategic Execution: Support the product vision, strategy, and roadmap for web and mobile digital channels in alignment with organizational objectives and user requirements.

  • Team Leadership: Lead and develop a team of product managers and business analysts, ensuring effective execution of the digital product roadmap.

  • Cross-functional Collaboration: Partner with design, engineering, marketing, compliance, and operations teams to enhance and deliver customer-centric digital experiences.

  • Accessibility (ADA): Ensure that digital channels adhere to accessibility standards and are inclusive for all users.

  • Design System: Help maintain the organization’s design system, ensuring consistency across digital channels.

  • Content Management System (CMS): Assist in the management and improvement of the CMS to streamline content updates across web and mobile platforms.

  • A/B Testing and UAT: Oversee the implementation of A/B testing and UAT processes to optimize the digital customer experience.

  • Customer Satisfaction/Rating (NPS): Contribute to initiatives aimed at improving customer satisfaction through digital touchpoints.

  • Disclosures and Compliance: Ensure regulatory disclosures are integrated into the digital user experience.

  • Digital Framework: Help establish and evolve a scalable digital framework to support ongoing digital transformation efforts.

  • Telemetry & Monitoring: Support the development of monitoring and telemetry systems to ensure the reliability and performance of digital platforms.

  • Banners, Interstitials, and Onboarding: Manage the deployment of banners, interstitials, and onboarding helpers for improved customer engagement.

  • In-app and Push Notifications: Assist in the strategy and delivery of in-app and push notifications to drive engagement.

  • Digital CI/CD Pipeline: Work with engineering and operations teams to ensure efficient feature releases through the CI/CD pipeline.

  • Security Vulnerability Tracking: Collaborate with security teams to track and manage security vulnerabilities within digital platforms.

  • Testing Framework & Environment: Oversee testing processes to ensure a stable and quality-driven development environment.

Qualifications:

  • Bachelor’s degree in Business, Technology, or a related field.

  • 5+ years of experience in product management, with experience in digital channels, web, or mobile applications.

  • Experience managing and mentoring product teams.

  • Familiarity with accessibility standards (ADA), CMS, and A/B testing.

  • Experience working with CI/CD pipelines and NPS initiatives.

  • Strong communication skills, with the ability to collaborate across departments and influence key stakeholders.

  • Experience in financial services or other regulated industries.

  • Knowledge of design systems and digital frameworks.

  • Familiarity with telemetry, monitoring, and security processes.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligible

  • Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

  • And more

#LI-DWB

  • Digital Channels Product Manager

    1 month ago

    Wilmington, Delaware, United States OneMain Financial Full time

    Job Title: Digital Channels Product ManagerWe are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization.Key Responsibilities:Strategic Execution: Support the product vision, strategy, and roadmap for web and mobile digital channels...

  • Digital Channels Product Manager

    4 weeks ago

    Wilmington, Delaware, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and experienced Associate Director to lead our product management function for web and mobile digital channels. This role is responsible for overseeing the delivery of high-quality digital experiences that meet customer needs. The ideal candidate will have a strong background in product management, with experience...

  • Digital Channels Product Manager

    1 month ago

    WILMINGTON, United States OneMain Financial Full time

    We are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization. This role is responsible for managing a team of product managers and business analysts, ensuring the delivery of high-quality digital experiences that meet customer...

  • Digital Channels Product Manager

    2 months ago

    Baltimore, MD, United States OneMain Financial Full time

    We are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization. This role is responsible for managing a team of product managers and business analysts, ensuring the delivery of high-quality digital experiences that meet customer...

  • Digital Channels Product Manager

    2 weeks ago

    Fort Worth, TX, Tarrant County, TX; Texas, United States OneMain Financial Full time

    We are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization. This role is responsible for managing a team of product managers and business analysts, ensuring the delivery of high-quality digital experiences that meet customer...

  • Digital Channels Product Manager

    2 weeks ago

    Fort Worth, TX, Tarrant County, TX; Texas, United States OneMain Financial Full time

    We are seeking a motivated Associate Director to oversee the product management function for our web and mobile digital channels, serving multiple lines of business across the organization. This role is responsible for managing a team of product managers and business analysts, ensuring the delivery of high-quality digital experiences that meet customer...

  • Digital Channel Manager

    7 days ago

    De Pere, United States Festival Foods Grocery Store Full time

    Is the subject matter expert (SME) for digital channels and is knowledgeable of the channel best practices; can identify areas of opportunity for us to communicate with our guest in an efficient and effective way. Oversee the health, deliverability, Manager, Guest Experience, Digital, Store Associate, Support Specialist, Digital Content, Technology, Grocery

  • Digital Product Manager

    2 weeks ago

    Charlotte, NC, United States Lorien Full time

    Digital Product ManagerWe are seeking a highly motivated, digitally savvy, product leader to support our Digital Interactions team. The role is responsible for the strategic outcomes of the current digital portfolio which consists of social media, live chat, email, and text/SMS. Desired Skills:5+ years of experience in the Digital Marketing, Channel...

  • Director of Digital Channels Technology

    2 weeks ago

    Charlotte, NC, United States Insight Global Full time

    Position: Director of Digital Channels TechnologyLocation: Charlotte, NC 28217Must Haves:5+ years of experience as a Director or above, specifically implementing and evolving Mobile Applications, Commerce Storefronts, Web App, Micro-sites, Conversational Engines, Web Sites, Retail Digital Boards, Advertising Platforms, Content Management Systems, Digital...

  • Channel Marketing Manager

    2 weeks ago

    Maumee, OH, United States Therma-Tru Doors Full time

    As the Retail Channel Marketing Manager, you will be working on cross-functional teams including Category Management, Digital/eBusiness, Sales, Marketing Services and Brand Management to achieve business goals with our retail partner, Lowe’s.The ideal candidate will have a strong understanding of retail marketing in both retail stores and the digital...

  • Digital Catalogs Manager

    4 weeks ago

    , OH, United States The Sherwin-Williams Company Full time

    Job Title: Digital Catalogs ManagerThe Sherwin-Williams Company is seeking a highly skilled Digital Catalogs Manager to lead our digital catalog team and drive the development of customer-facing experiences.Key Responsibilities:Lead the digital catalog team's efforts for the Performance Coatings Group and manage the daily workload for the team.Focus on the...

  • Sr. Manager, Digital Adoption

    1 month ago

    Wilmington, United States TD Bank, N.A. Full time

    Description : The Senior Manager, Digital Sales- Consumer Deposit Product & Payments (CDPP) (US) is accountable for the digital sales delivery of TD Bank, Americas Most Convenient Bank products within the CDPP portfolio. The role involves working with numerous stakeholders, with the ultimate goal to create a seamless and effortless digital customer...

  • Digital Marketing Manager

    4 weeks ago

    Wilmington, Delaware, United States Vaya Health Full time

    Job Title: Digital Marketing ManagerJob Summary:Vaya Health is seeking a highly skilled Digital Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive marketing strategy that aligns with our overall marketing objectives.Key Responsibilities:* Develop and execute a...

  • Digital Marketing Manager

    4 weeks ago

    Wilmington, North Carolina, United States Vaya Health Full time

    Job Title: Digital Marketing ManagerVaya Health is seeking a highly skilled Digital Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive marketing strategy that aligns with our overall marketing objectives.Key Responsibilities:Develop and execute a comprehensive...

  • Digital Product Manager

    2 weeks ago

    Richmond, VA, United States Seneca Resources Full time

    Position: Digital Product ManagerLocation: Richmond, VA, hybrid- 3 days/week onsiteTerms: Initial 1 year contractCompensation: 80-85/hr W2 with benefitsPosition DescriptionThe Digital Product Manager will play a key role in setting the strategic roadmap for our digital offerings, including mobile apps, IoT applications, and other digital products. In this...

  • Channel Manager

    2 weeks ago

    Herndon, VA, United States Stelvio Group Full time

    Channel Manager, Regional (National)Location Herndon, Virginia (Hybrid)$140,000 Base + $40,000 BonusYou will be responsible for managing the other Channel Managers/Executives in the team as well as managing the relationships between the company and reseller partner. You will ensure that all parties involved in a transaction are happy with the results and...

  • Digital Asset Product Manager

    4 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:RoleThe Digital Asset Product Manager will work on product development, management, strategy, and marketing of a range of Fidelity Digital Asset Managment’s (FDAM) crypto and digital asset investment strategies and products. This role will cover existing single and multi-token digital asset investment strategies and will help drive...

  • Digital Asset Product Manager

    4 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:RoleThe Digital Asset Product Manager will work on product development, management, strategy, and marketing of a range of Fidelity Digital Asset Managment’s (FDAM) crypto and digital asset investment strategies and products. This role will cover existing single and multi-token digital asset investment strategies and will help drive...

  • Digital Marketing Manager

    2 weeks ago

    Wilmington, United States Randstad Full time

    About US Consumer BankUS Consumer Bank is a part of B- global bank with diversified businesses offering a full array of financial products and services. Our consumer business in the U.S. is focused on providing credit cards, loans and deposit products in collaboration with our partner network of over 20 of America's best brands.We offer an environment that...

  • Product Marketing Manager of Soccer Games

    2 weeks ago

    Hawthorne, CA, United States Konami Digital Entertainment Full time

    The position of Product Marketing Manager of Soccer Games is responsible for developing and executing effective promotional planning and strategies to increase new users and achieve marketing objectives for eFootball titles. Key Responsibilities: Create and execute promotional plans aligned with overall marketing goals.Identify target audiences and develop...