Guest Services Leader I

4 months ago

Post Falls ID United States Pilot Company Full time

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $16.50 - $23.88 / hour

Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

  • Guest Services Supervisor

    2 weeks ago

    Post Falls, Idaho, United States Pilot Company Full time

    {"Job Title": "Guest Services Leader", "Job Description": "Job OverviewPilot Company is a leading travel center network with a strong commitment to customer service. We are seeking a Guest Services Leader to join our team.The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain...

  • Guest Services Team Leader

    4 weeks ago

    River Falls, Wisconsin, United States Wissota Hospitality Full time

    Job OverviewPosition SummaryThe Guest Services Team Leader plays a crucial role in overseeing the operations of the guest services department and guiding team members. This position is essential for fostering a welcoming atmosphere, ensuring outstanding guest experiences, and upholding the policies and procedures set forth by the organization and the...

  • Guest Services Leader

    4 months ago

    Jeffersonville, OH, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • Guest Services Leader

    3 months ago

    Rawlins, WY, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • Guest Service Representative

    5 months ago

    Idaho Falls, United States My Place Hotels Full time

    Job DescriptionJob DescriptionMy Place Hotel-is looking for motivated people to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential!Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused attitude...

  • Guest Services Leader

    1 week ago

    Wood River, NE, United States Pilot Company Full time

    Job DescriptionCompany DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to...

  • Retail Supervisor I

    4 weeks ago

    Post Falls, United States Ace Hardware Full time

    Seright's Ace is the place for your retail management career! Ace is the leader in the convenience segment of the home improvement industry with a national network of more than 4,600 independently owned retailers dedicated to providing legendary service to our customers. At Seright's Ace Hardware we pride ourselves on meeting the variety of home improvement...

  • Guest Services Leader II

    2 months ago

    Gallup, NM, United States Pilot Company Full time

    Job DescriptionCompany DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to...

  • Guest Services Leader II

    3 months ago

    Pecos, TX, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • Guest Services Leader II

    1 month ago

    Decatur, IL, United States Pilot Company Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • Service Leader

    4 weeks ago

    Port Angeles, WA, United States Chipotle Full time

    Job DescriptionService Leader (24023720)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and...

  • Guest Service Support Expert

    1 week ago

    Greensboro, GA, United States Marriott International, Inc Full time

    Job Number 24165592Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Shift Leader

    4 months ago

    Upperco, MD, United States Dunkin' Full time

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing...

  • Shift Leader

    4 months ago

    Emmitsburg, MD, United States Dunkin' Full time

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing...

  • Shift Leader

    9 hours ago

    Newburgh, NY, United States Dunkin' Full time

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing...

  • Guest Service Support Expert

    2 weeks ago

    Denver, CO, United States Marriott International, Inc Full time

    Additional Information Pay: $18.29/hourJob Number 24165025Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our...

  • Guest Services Coordinator

    1 week ago

    Klamath Falls, Oregon, United States Klamath Tribal Health & Family Services Full time

    Job Title: Transitional Emergency Shelter Guest HostAt Klamath Tribal Health & Family Services, we are seeking a compassionate and dedicated individual to join our team as a Transitional Emergency Shelter Guest Host. This role is a critical part of our mission to provide a safe and welcoming environment for individuals in need.Job Summary:The Transitional...

  • Guest Services Supervisor

    2 weeks ago

    Marble Falls, United States Travel + Leisure Co. Full time

    Unlock Your Potential as a Guest Services SupervisorWe're seeking a skilled Guest Services Supervisor to lead our front-of-house operations and deliver exceptional guest experiences. As a key member of our team, you'll be responsible for ensuring seamless check-in and check-out processes, analyzing reports, and communicating effectively with your team to...

  • Guest Service Expert

    4 days ago

    , TX, United States Marriott Full time

    Job Title: Guest Service ExpertCompany: W HotelsJob Summary:We're seeking a Guest Service Expert to deliver exceptional guest experiences, ensuring seamless service and creating memorable moments for our guests.Key Responsibilities:Provide exceptional guest service, ensuring a warm and welcoming experience for all guestsManage the guest experience, from...

  • Guest Service Representative

    1 week ago

    Denver, CO, United States Marriott International, Inc Full time

    Additional Information Pay Rate: $21.60/HourJob Number 24166730Job Category Rooms & Guest Services OperationsLocation The Westin Denver International Airport, 8300 Pena Boulevard, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Organize, confirm, process, and...