Service Leader

1 month ago


Black River Falls, Wisconsin, United States Perkins Full time
Job Title: Service Leader

Perkins Restaurant & Bakery is seeking a Service Leader to join our team. As a Service Leader, you will be responsible for ensuring that all guests have a positive experience at our restaurant.

Responsibilities:
  • Ensure that all guests are properly greeted, seated, and served.
  • Accountable for proper resolution of all guest complaints.
  • Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
  • Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
  • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
  • Trains employees during shift to guarantee proper and productive performance.
  • Takes responsibility and verifies that all menu items are prepared and served according to standards.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
  • Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the units sales and profits through consistent guest satisfaction and cost controls.
Qualifications:
  • Basic skills such as sanitation, safety, and customer service taught through in-house training
  • Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
  • Must be able to communicate clearly
  • Must be able to coordinate multiple tasks simultaneously
Physical Requirements / Environment / Work Conditions:
  • Must have high level of mobility/flexibility
  • Must be able to work irregular hours under heavy stress/pressure during peak times
  • Must possess a high level of coordination
  • Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
  • Must be able to fit through an opening 30 wide
  • Requires frequent reaching, bending, pushing and pulling
  • Exposure to heat, steam, smoke, cold and odors
  • Requires continual standing and walking

Perkins Restaurant & Bakery is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Menomonee Falls, Wisconsin, United States The Kroger Company Full time

    Department Leader - Customer ServiceAs a Department Leader at The Kroger Company, you will be responsible for assisting with monitoring and controlling supply expenses for the department. You will also assist with managing cash control, sales, and cash items and records for the store. Additionally, you will manage the scheduling of Front end associates to...


  • Black River Falls, Wisconsin, United States Staff Today Full time

    Staff Today is currently seeking a highly skilled and dedicated Clinical Nurse to join our team as a Correctional Nurse in Black River Falls, Wisconsin.About the RoleNursing Specialty: Correctional CareDuration: 13 weeksHours: 40 hours per weekShift: 8-hour day shiftsThis role is an excellent opportunity for experienced nurses looking to work in a fast-paced...


  • Black Creek, Wisconsin, United States DANIEL DEFENSE LLC Full time

    Transformative Leadership OpportunityAbout the Role:Operational Visionary: As the Vice President of Operations at Daniel Defense, you will be responsible for crafting and executing the company's operational strategy, driving innovation and excellence in manufacturing.Strategic Innovator: You will spearhead the integration of cutting-edge technologies and...


  • Black Earth, Wisconsin, United States United Parcel Service Full time

    Unlock Your PotentialAs a UPS Seasonal Driver Helper, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. This role is perfect for individuals who enjoy working outdoors, are physically fit, and thrive in fast-paced environments.Key Responsibilities:Assist Package Delivery Drivers in making multiple deliveries on...


  • Black Earth, Wisconsin, United States Heartland Country Village Full time

    Job Title: Rehabilitation Services DirectorHeartland Country Village is an Equal Employment Opportunity Employer. We are seeking a highly skilled and experienced Rehabilitation Services Director to join our team.Job Summary:The Rehabilitation Services Director will oversee the rehabilitation department and collaborate with other leaders to provide...

  • Tax Office Manager

    1 month ago


    River Falls, Wisconsin, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to support our retail tax office during the busy tax season. As a key member of our team, you will be responsible for ensuring exceptional client service and quality execution in our office.Key ResponsibilitiesSupport the Multi-Unit Team Leader in overseeing daily operations...

  • Restaurant Leader

    4 weeks ago


    Chippewa Falls, Wisconsin, United States Culver's Full time

    Culver's Restaurant Leader OpportunityCulver's is seeking a passionate and dedicated Restaurant Leader to join our team. As a Restaurant Leader, you will be responsible for running evening shifts, typically 2pm-11pm, and leading a team of 6-14 individuals. Your primary focus will be on providing great food and excellent guest service, while maintaining...

  • Shift Leader

    4 weeks ago


    Chippewa Falls, Wisconsin, United States Taco John's Full time

    We are seeking a Shift Leader who wants to excel in a fast-paced restaurant environment with a company that values quality and customer satisfaction. This position is expected to work closing shifts and is responsible for producing high-quality food, delivering fast and courteous service, and maintaining a clean and comfortable environment.Key...


  • Menomonee Falls, Wisconsin, United States Qdoba - Roaring Fork Full time

    Unlock Your Potential as a Restaurant LeaderWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Qdoba - Roaring Fork. As a key member of our operations team, you will be responsible for leading a high-performing team of crew members and ensuring exceptional customer service.Key Responsibilities:Manage and maintain safe...

  • Meat Associate

    4 weeks ago


    River Falls, Wisconsin, United States SpartanNash Full time

    At SpartanNash, we strive to be the leader in delivering innovative solutions for our customers and associates. As a Meat Associate - Retail Store Team Member, you will play a vital role in ensuring our stores offer an exceptional customer experience. Our team of 17,000 strong, ranging from bakery managers to export specialists, work together to drive our...


  • River Falls, Wisconsin, United States DOMA Full time

    The Residential Supervisor 2 role at DOMA is a critical position that requires a strong leader to oversee the direct care services provided to our residents. The successful candidate will be responsible for supporting and training staff to ensure the highest quality of care while maintaining overall responsibility of the program in terms of licensing, goals,...

  • Shift Leader

    4 weeks ago


    Menomonee Falls, Wisconsin, United States Firehouse Subs Full time

    Job Summary:This position is responsible for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. The Shift Leader will ensure the restaurant is in full compliance with local, state, and federal regulations, including health regulations, hour and wage regulations, age...


  • Menomonee Falls, Wisconsin, United States Papa John's Pizza Full time

    We are seeking a highly motivated and experienced Evening Shift Leader to join our team at Papa John's Pizza in Menomonee Falls, WI.Key Responsibilities:Run the shift, ensuring seamless operations and excellent customer service.Hold keys and manage store inventory and drawers.Open and close the store, maintaining a clean and welcoming environment.Support...

  • Shift Leader

    4 weeks ago


    Chippewa Falls, Wisconsin, United States Taco John's Full time

    We are seeking a Shift Leader who wants to excel in a dynamic restaurant environment with a company that prioritizes good health standards and exceptional customer service.This position is expected to work closing shifts, ensuring a seamless transition for our customers and team members.Key Responsibilities:Produce high-quality food that meets our...


  • Menomonee Falls, Wisconsin, United States Papa John's Pizza Full time

    Job Summary:We are seeking a motivated and experienced Shift Leader to join our team at Papa John's Pizza in Menomonee Falls, WI. As a Shift Leader, you will be responsible for leading a team of employees, managing store operations, and ensuring exceptional customer service. Key Responsibilities:* Lead a team of employees to achieve sales and customer...

  • Nurse Care Specialist

    4 weeks ago


    Menomonee Falls, Wisconsin, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services: A Leader in Home HealthcareWe are seeking a dedicated and compassionate Registered Nurse (RN) to join our team in providing exceptional care to adult and pediatric patients in the comfort of their own homes.About the Role:Assess and plan patient care using the nursing processPerform focused interviews to identify patient...


  • Menomonee Falls, Wisconsin, United States Enerpac Tool Group Corp Full time

    Job SummaryEnerpac Tool Group Corp. is seeking a seasoned procurement professional to lead our Indirect Material and Services team. As Director of Indirect Materials and Services, you will be responsible for developing and executing strategic sourcing plans to drive value for the enterprise.Key ResponsibilitiesLead a team of category managers to develop and...


  • Chippewa Falls, Wisconsin, United States Insight Talent Search Full time

    Job Title: Principal Electrical EngineerAt Insight Talent Search, we are seeking a highly skilled and experienced Principal Electrical Engineer to lead and manage electrical engineering projects, provide technical expertise to clients, and guide and mentor a team of engineers.Key Responsibilities:Oversee substation engineering and consulting services for...


  • Menomonee Falls, Wisconsin, United States Rotech Healthcare Full time

    About Rotech Healthcare Inc.Rotech Healthcare Inc. is a national leader in providing high-quality medical products and services, empowering patients to manage their health and treatment at home.Job SummaryWe are seeking a dedicated Process Customer Service Representative to provide support to our customers by performing tasks related to patient care and...


  • Menomonee Falls, Wisconsin, United States Enerpac Tool Group Corp Full time

    Job SummaryEnerpac Tool Group Corp. is seeking a highly skilled Director of Indirect Procurement and Services to lead the Indirect Sourcing team in supporting operations and functional areas. This role will be responsible for developing strategies to drive incremental value for the enterprise by leveraging operational spend, such as MRO and Energy, along...