Travel Desktop Technician
5 days ago
Description:
TravelCenters of America is looking for 2 travel technicians to grow their team. This role will work on new store buildouts, upgrades, franchise conversions, and more. It is an 75%+ travel position that may be out of town at least 3 weeks of the month, typically Monday-Friday (travel days Monday and Friday, work Tuesday-Thursday). The geographic zone is the whole country depending on where help is needed. For locations within driving distance, techs will use either a company vehicle or their own (and be reimbursed for mileage). For locations farther away, flights will be booked by TA. Hotel (Holiday Inn Express or Hilton) and meal allowance are provided as well. TA currently has over 300 truck stops and plans on adding at least 35 more in the next 12 months, mostly on the west coast/California. The day-to-day will include a mix of pulling/terminating cable, drop downs, installing/connecting IT hardware, and drilling through walls or getting up in the ceiling. Candidates must have previous experience in an install technician type role, preferably travel. While travel will be usually planned well in advance, there may be times where techs get less than one week notice if something happens at a site and needs support. Techs must be available and ready to go, within reason. Extensive IT experience isn't required, but a basic knowledge of how to troubleshoot switches/routers or how to communicate with systems/networks teams in the home office by plugging in to allow the team to remote troubleshoot would be needed. Work days will often be 8-10+ hours and the work must be done while on the visit, if extra resources are needed or the tech isn't familiar with a certain problem they have to be able to figure out how to resolve the issue.
Skills:
Cabling, cat5, cat6, drop downs, termination, windows 10, printers, peripherals, troubleshooting, routers, switches, hardware, software, Desktop, Support, Office 365, Customer service, Deployment
Top Skills Details:
Cabling,cat5,cat6,drop downs,termination,windows 10,printers,peripherals,troubleshooting,routers,switches,hardware,software
Additional Skills & Qualifications:
General handyman skills are required since techs may be faced with having to drill through sheetrock, concrete, etc to run cable, install/mount TV's or monitors, and more. Candidates must be able to work independently. TA typically sends out a team of 2 for each project but that may not always be an option.
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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