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Patient Care Coordinator

4 months ago

Cape Coral FL United States Sonova Full time
Cape Coral (FL), United States

Patient Care Coordinator - Cape Coral, FL

Connect Hearing, part of Sonova Audiological Care US

Location: Cape Coral, FL

Current pay: $16.50-17.50 an hour + Sales Incentive Program

Hours: Monday-Friday 8:30am-5:00pm

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

A day in the life of a Patient Care Coordinator involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful private & third-party billing

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided

What you get in return:

Medical, Dental & Vision Coverage

401K with a Company Match

Legal Shield and Identity Theft Protection

FREE hearing aids to all employees and discounts for qualified family members

8 paid holidays and 1 floating holiday annually

Eligible for monthly bonus

Growth and development opportunities

We'd love to hear from you if:

You possess strong communication and customer service skills

You enjoy making outbound calls to ensure our patients stay on their hearing journey

Your aligned with our value of helping others

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you

Apply today, we look forward to reviewing your application

#INDPCC

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.