Automotive Service and Retail Manager

1 month ago


Rockford IL United States Belle Tire Full time

Text "Belle" to 22633 to Apply

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. You are provided with the opportunity to grow as an individual and team member in the tire and automotive industry.

Job Details:

What you'll do:

  • Belle Tire Brand Ambassador, leading local efforts to drive brand recognition and ensure Belle Tire's culture is reinforced throughout the store.
  • Build customer relationships
  • Assess customers' needs and provide Belle Tire solutions according to their needs
  • Follow Belle Tire's Sales Process
  • Manage a cash drawer; cash customers out and maintain daily cash reconciliation
  • Direct the workflow in the service department
  • Meet and exceed defined goals and objectives
  • Handle day to day paperwork involved with retail operations
  • Open and Close the store as a part of key holder duties
  • Coach, manage and develop store employees
  • Write store schedule for all employees
  • Assist in hiring, interviewing and employee relations concerns
  • Understand and analyze store profit & loss statement
  • Inventory management
  • Facility management
  • Clean shop, showroom, restrooms
  • Work well in a team environment with a positive attitude
  • Do the right thing for the customers, employees, and vendors
  • Continuous thinking and sharing of ideas to improve Belle Tire
  • Other duties as assigned by manager

Requirements:

  • 18 years of age
  • Valid drivers' license
  • High School Diploma/GED is required
  • 3+ years Management experience in a retail and/or auto service environment high preferred.
  • Ability to communicate clearly and professionally with co-workers, management and customers.
  • Ability to lift an object weighing up to 75 pounds
  • Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements and long periods of standing.

Job Benefits:

  • Company contributions to 401k
  • Product and service discounts
  • Flexible paid time off
  • Competitive health insurance for eligible employees
  • Opportunities for career advancement with an outstanding family company

About Us:

Belle Tire was established over 100 years ago with the belief that customer satisfaction must always be the bottom line.

As a family-owned company with over 175 retail locations and over 3000 employees in Michigan, Indiana, Illinois and Ohio, we give our neighbors peace of mind and trust that we will get them back on the road fast and affordably. Belle Tire provides tire and automotive services including shocks and struts, oil changes, brakes, batteries, auto glass and more with an in-store experience that far exceeds a traditional garage.

Belle Tire is an equal opportunity employer. At Belle Tire we are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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