Senior Manager, Operations

ABOUT US

At Orchid Orthopedic Solutions, we're more than just a contract manufacturer of orthopedic devices; we're on a mission to enable a longer, active life. With a dedicated focus on implants, instruments, and groundbreaking technologies, we serve a range of dynamic markets, including joint reconstruction, spine, trauma, sports medicine, extremities, and dental. Our manufacturing facility, nestled in the vibrant community of Bridgeport, MI, spans 85,000 square feet and specializes in cutting tools for orthopedic, dental, and trauma applications. Our product lineup boasts burs, pins, screws, drills, reamers, and saw blades, all meticulously designed to meet the highest quality standards for both implants and instruments.

A career at Orchid is more than just a job; it's an opportunity to grow. We offer a comprehensive benefits package that includes performance bonuses, insurance coverage, a 401(k) plan with a company match, paid time off, and engaging employee events. But it's not just about the perks; it's about being part of a team that values growth, innovation, and excellence.

SHIFT

A BRIEF OVERVIEW
The Senior Operations Manager ensures that Safety, Production, and Quality metrics for the site are met by collaborating cross-functionally with Safety, Manufacturing Engineering, Quality, Supply Chain, Continuous Improvement, and Human Resources. Coordinates with leadership team to develop and execute manufacturing, capital equipment, and talent strategies for the site. The Senior Operations Manager reports to the Site Leader. The Senior Operations Manager is responsible for leadership of the Production Operations Supervisors across multiple shifts.

WHAT YOU WILL DO

• Leads operations in accordance with established principles, policies, and procedures.
• Recommends and implements measures to improve production methods, employee performance, product quality and delivery.
• Participates in plant communication/department meetings daily and facilitates daily review meeting, including floor GEMBA walks across production floor.
• Support all shifts as needed to build and maintain a collaborative and high-performing team.
• Utilizes knowledge of Lean thinking and continuous improvement to build a culture of curiosity and continuous improvement, including A3 Problem Solving methodology, to improve efficiency and productivity.
• Resource management to achieve both goal and budget objectives. Adherence to overtime, labor and material requirements.
• Supports quality and compliance through utilization of Orchid’s processes and complying with all Quality Management System (QMS) documentation requirements.
• Establishes/supports short-term and long-term plan(s) to meet and exceed Key Performance Indicators (KPI) for Safety, Quality, Productivity, Controllable Costs, and On-Time Delivery.
• Safety mindset to support and lead safety deliverables and initiatives to ensure employees work safely. Addresses non-compliance in a timely matter. Partners with operations team and safety to review and continuously improve the safe operation of all processes and equipment.
• Leadership of supervisors and production employees directly engaged in shop-floor process or operations.
• Ensures that site metrics are achieved through process and performance management.
• Collaborates in the development and implementation of procedures and ensures compliance. Supports the development of compliance procedures.
• Addresses employee issues, escalates and/or redirects as needed. Involves and consults with Human Resources. Participates in the selection of talent for organization. Participates in employment decisions.
• Manages employee performance. Recognition of high performance and accountability for underperforming employees. Writes and delivers performance evaluations and development plans.
• Ensures Orchid Training Processes are followed and that all team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting, and evaluating training effectiveness.
• Fosters development of team using Orchid’s Front Line Leadership Framework.

• Plant Operations Management
  • Manages operations in accordance with principles, policies and procedures established by the company.
  • Strives to meet and exceed budgeted production and financial goals.
  • Reviews production levels for on-time delivery and past due orders.
  • Analyzes aggregate capacity utilization on a regular basis and makes recommendations for the purchase of new equipment.
  • Integrates Lean thinking into the culture and organization.
  • Leads continuous improvement projects and execution of capital projects.
  • Interacts with and positively influences current and potential customers during site visits.
  • Maintains a safe work environment and ensures health, safety, and environmental procedures are consistently followed.
• Strategic Management
  • Develops and launches short and long-term manufacturing plans, ensuring fulfillment of customer and quality expectations.
  • Contributes information and analysis to strategic plans and reviews; preparing and completing action plans; implementing appropriate countermeasures for KPIs; identifying and resolving problems. Develops and launches short and long-term manufacturing plans, ensuring fulfillment of customer and quality expectations.
  • Works with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company's growth objectives.
• Talent Management
  • Leads and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team.
  • Ensures the growth of our positive business culture through behaviors that align with our core values and leadership competencies.
  • Ensures Performance Goals aligned to support business goals are established and communicated throughout the organization.
  • Ensures team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting and evaluating training effectiveness.

EDUCATION QUALIFICATIONS

• Bachelor (Required)
• Master (Preferred)

EXPERIENCE QUALIFICATIONS

• 7+ Years of experience in a manufacturing environment (Required)
• Exposure to integrated business planning (Sales & Operations Planning process), quality system deployment, and lean manufacturing in an industrial setting (Preferred)
• Demonstrated Results in Developing Talent, Organizational Strategies, and Management Systems in a High Revenue Growth Environment (Preferred)
• 5+ years of experience leading others/teams (Required)
• 5+ years of experience in CNC Machining Operations (Preferred)
• FDA Regulatory experience (Preferred)

LICENSES AND CERTIFICATIONS

• Project Management Professional (PMP) - Practice Management Institute (PMI) (Preferred)
• Lean Manufacturing Certification (Six Sigma, Toyota Production System, World Class Manufacturing) (Preferred)

KNOWLEDGE & SKILLS THAT ENABLE SUCCESS

• Active Learning - Extensive Experience
• Accuracy and Attention to Detail - Extensive Experience
• Coaching - Subject-Matter Expertise
• Communication - Extensive Experience
• Computer Knowledge - Extensive Experience
• Decision Making and Critical Thinking - Extensive Experience
• Effective Presentations - Extensive Experience
• Information Capture - Working Experience
• Interpersonal Communication - Extensive Experience
• Leadership - Extensive Experience
• Lean Manufacturing - Extensive Experience
• Managing Multiple Priorities - Extensive Experience
• Manufacturing Industry - Extensive Experience
• Manufacturing Regulatory Environment - Extensive Experience
• Manufacturing Safety - Extensive Experience
• Operational Functions - Extensive Experience
• Performance Management and Development - Extensive Experience
• Quality Management - Extensive Experience
• Problem Solving - Extensive Experience
• Standard Operating Procedures - Extensive Experience
• Team Management and Team Building - Extensive Experience
• Time management - Extensive Experience

PHYSICAL DEMANDS

• Must be able to remain in a stationary position - Frequently
• Must be able to move about the inside of the building - Occasionally
• Must be able to communicate and exchange information with others - Constantly
• Must be able to distinguish and detect information such as writing and defects - Frequently

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHAT WE OFFER

• Opportunity to work in a growing company
• Ability to help people live a longer, more active life
• Comprehensive benefit package
• Ability to work in an organization that values:
  • Integrity First: We do the right thing
  • Teamwork: We are one Orchid
  • Results: Our results matter

ADDITIONAL REQUIREMENTS

• Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements
• Candidates must be able to provide proof of eligibility to work in the United States through eVerify

At Orchid, we fully support a diverse and inclusive workplace and we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.

Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.