Carrier Development Specialist

2 months ago

Rosemont, United States US Foods, Inc. Full time

Flexible Work Policy: The Carrier Development Specialist position has been segmented as Hybrid, meaning the work is a combination of onsite (2 days per month) and virtual. This position is based out of our corporate headquarters in Rosemont, IL.

ESSENTIAL RESPONSIBILITIES:

  • Ongoing carrier management and building long term relationships
    • Procure and negotiate price and capacity with a goal of creating benefit and overall increase in company profit, efficiency and service levels to support US Foods divisional needs
    • Develop long term strategies with carrier partners to identify their capacity needs and match those needs with consistent opportunities within the US Foods network
    • Effectively communicate with the carriers to understand their service capabilities and needs and maintain an actionable database to efficiently design solutions for our business
    • Build long term relationships with carriers using collaborative approach that creates mutual value.
    • Conduct regular business reviews by collecting input from cross functional teams (DCs, operations) and provide feedback to carriers using scorecards to identify continuous improvement opportunities
  • New carrier development and on-boarding
    • Source new carriers to meet divisional needs for cost, availability and service
    • Initiate Request for Information and Request for Pricing as the business needs shift and to gain market intelligence
    • Educate carriers on all relevant processes including on-boarding requirements, freight operations, invoicing and technology usage
  • Operations support
    • Support margin management efforts through implementing sustained resolution of underperforming lanes
    • Support logistics development efforts through efficient sourcing and procuring cost effective transportation services for conversion opportunities
    • Work with cross functional teams and fleet management to insure that routing decisions made between fleet and contract carrier optimizes freight cost and savings are realized
    • Implement and maintain carrier rate tariffs in Transportation Management System.
    • Analyze tender rejection data to identify root cause and develop action plan to improve overall carrier acceptance percentage.
    • Analyze actual carrier cost vs. expected cost and implement steps to realize savings from carrier awards.
    • Assist with carrier performance resolution as necessary
    • Assist with carrier claims resolution / collection where necessary.
    • The carrier specialists will work closely with load planners, load specialists, service managers and field logistics managers.
    • Success for the role will be measured using a combination of carrier costs, rejections and service levels.

RELATIONSHIPS

  • Internal: Work across all levels of USF staff within corporate, region and divisional organizations, up to and including corporate leadership staff

QUALIFICATIONS:

Education/Training: 

  • Bachelor's degree in business, engineering, logistics, transportation, supply chain or equivalent work experience. 

 Related Experience: 

  • Minimum 3 years experience in transportation, logistics or supply chain required
  • Broad knowledge of Transportation Industry and carrier operations.
  • Previous transportation sourcing experience
  • Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar. 

 Knowledge/Skills/Abilities: 

  • Basic knowledge of Microsoft Excel, Access, Word and PowerPoint.
  • Proven relationship building skills – ability to communicate with carrier leadership
  • Highly analytical, ability to conduct basic analyses independently
  • Independent, self-motivated, proactive team player with strong work ethic

#LI-RJ1

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