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Customer Service Representative

2 months ago

CrotononHudson, United States Manpower Full time

Our client, an insurance company is seeking a Customer Service Representative to join their team.  The ideal candidate will have strong experience in Personal Lines Insurance, manage new, existing, or renewed accounts, provide quotes,  explain policy details, and be able to identify new opportunities which will align successfully in the organization.

 

Job Title: Customer Service Representative-Personal Lines Insurance

Location: Croton on Hudson, NY

Temp-Perm Opportunity

Pay Range: 25.00-26.00/hr, based on experience

M-Fri 9am-5pm

This position will be responsible for:

· Interacting with clients assisting with their insurance needs including policy inquiries, policy changes, coverage explanations, and claims assistance.

· Manage insurance policies for individual clients, ensuring that policies are accurate, up-to-date, and meet the client's needs. This includes issuing new policies, renewing existing ones, and adjusting as necessary.

· Provide quotes explaining coverage options, premiums, and policy details to help clients make informed decisions about their insurance needs.

· Identify opportunities to cross-sell additional insurance products or coverage options to existing clients based on their needs and circumstances

· Responding to billing and payment processing inquires and completing required reports and documentations

· Maintain accurate records of client interactions, policy changes, claims activity, and other relevant information in the agency’s database and software systems.

· Any other service-related item

Requirements:

· Knowledge of basic office equipment, Microsoft Office: Teams, Word, Excel, Outlook, & AMS360

· Must maintain a positive and enthusiastic attitude

· Knowledge and understanding of personal lines insurance carrier guidelines, lines of business, coverages and terms

· Proficiency to multi-task, follow-thru and follow-up

· Exceptional communication skills verbally and written

· Personal Lines experience-at least 2 years

· Work closely with insurance agents, underwriters, and other team members to provide comprehensive support to clients and ensure smooth operations within the agency.

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.