Assistant Store Manager, FT

1 week ago

Norfolk, United States Under Armour Full time
Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Job Highlights

$21.20 - $29.68 per hour

Our Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.

We count on our Assistant Store Managers to:
  • Support the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
  • Recruit, hire, coach and retain a high-performing team
  • Analyze daily sales trends to make real-time strategic business decisions
  • Manage payroll and schedule adjustments to maximize productivity
  • Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor
  • Understand loss prevention standards and monitor store audit compliance and results
  • Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business


To be considered for this role, you must meet these minimum requirements:
  • At least 18 years old
  • High school degree or equivalent
  • 1 year of management experience, preferably in a retail environment
  • Available to work 40 hours a week, including evenings, weekends, and holidays
  • Comfortable with technology (such as hand-held and mobile devices)
  • Strong communication skills
  • Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation


You'll be considered a top candidate if you also have:
  • 2+ years previous leadership experience in a retail environment


Perks & benefits our Full-Time Assistant Store Managers receive:
  • Generous employee discount (50% off full-price items and 30% off sale items)
  • Medical, dental and vision benefits
  • Monthly bonus incentive pay eligibility
  • Paid time off and holiday pay benefits
  • Work-Life Assistance Program to support health, personal, family or work-related challenges
  • Opportunities for professional development and advancement


Purpose of Role

The Assistant Store Manager assists in driving the achievement of sales goals, profitability and other Key Performance Indicators while preforming day to day operations. This role is responsible for supporting merchandising standards and delivering operational excellence while leading, coaching, and mentoring teammates. In the absence of the Store Manager, the Assistant Store Manager assumes their responsibilities.

Your Impact

Sales & Omni
  • Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
  • Effectively use technology to enhance athlete engagement and drive the achievement KPIs
  • Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests


Brand image & Customer Experience
  • Act as the leader on duty by modeling customer service standards and selling behaviors
  • Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
  • Communicate clear expectations for achieving brand standards


Retail Operations
  • Oversee daily operational procedures
  • Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
  • Support/Lead the handling of merchandise through reporting and sales
    • Responsible for leading and/or supporting visual directives including mapping and floor sets
  • Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
  • Reviews store audit compliance and shrink results against company loss prevention standards


Leadership & Team Collaboration/Management
  • Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors
  • Communicate clear expectations for achieving performance, and behavior standards
  • Build and support relationships with teammates, peers, and leadership to lead positive change
  • Partner with the Store Manager to execute performance management tools
  • Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
  • Recognize and resolve teammate performance issues
  • Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
  • Assist with the teammate lifecycle through recruitment, training, and development of teammates
  • Hold teammates accountable related to employment practices and policies
  • Proactively seek personal learning and development opportunities to build leadership skill set
  • Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
  • Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store


Qualifications

  • Advanced numeracy, literacy, and advanced communication skills
  • Fluent in local language and basic verbal English skills
  • Proficient in use of computers and other technology
  • Knowledgeable of employment laws including compliance with federal, state, and local requirements


Requirements

  • 1 years of experience in a sports/apparel & footwear retail environment
  • One year of retail supervisory experiences
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends


Physical Requirements

  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities


Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

Nearest Major Market: Hampton Roads

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