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Retail Store Manager

2 months ago

Norfolk, Virginia, United States Tailored Brands Inc Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Tailored Brands Inc. As a Retail Store Manager, you will be responsible for leading a team of sales associates to achieve sales performance expectations, providing excellent customer service, and maintaining a high level of operational excellence.

Key Responsibilities
  • Partner with the Store Manager to support the sales team in achieving sales performance expectations through active coaching and development of a team selling environment.
  • Execute initiatives to maximize growth and potential, create an engaged and inclusive store environment, and elevate the customer experience through operational excellence.
  • Lead by example, modeling company values and providing active coaching to store staff.
  • Communicate priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
  • Assist in recruiting store staff and contribute to an inclusive store environment.
  • Support the management team in achieving store business plans, including sales, customer service, and operational goals.
  • Participate in driving business outreach opportunities and communicate leads to the Store Manager.
  • Identify performance opportunities and partner with the management team to contribute to development plans.
  • Partner with the management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
  • Assist the management team with training store staff on all internal operational functions as assigned.
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures.
  • Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Requirements
  • Minimum of 1 year of retail or sales experience.
  • Creative individual who demonstrates good judgment and is tuned-into the pulse of the business.
  • Self-motivated, results-oriented, strategic thinker.
  • Strong organizational and leadership skills.
  • Excellent written and verbal communication skills.
  • Demonstrates active listening and problem-solving skills.
  • Proven ability to train and develop high-performing store teams.
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing.
  • Ability to operate a computer and POS system.
Physical Requirements
  • Ability to stand and walk for the majority of work shifts, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.
Equal Employment Opportunity

Tailored Brands Inc. celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.