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Back of House Supervisor

4 months ago

Brunswick, United States GetGo Café + Market Full time

Job Summary

As a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service. You will also provide guidance and coaching to Team Members, ensuring the store runs like clockwork. In this role, you will be on the fast track to store leadership — coaching, supervising and leading the kitchen team in addition to, and often on behalf of, the Store Leader.

Job Description

  • Experience Required: 1 to 3 years
  • Experience Desired: Experience in supervisory role and food service
  • Education Desired: High school diploma or equivalent
  • Certification or Licensing Preferred: Food Safety
  • Lifting Requirement: Up to 50 pounds

Job Responsibilities

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
  • Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.
  • Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
  • Assist management in setting and reaching aggressive sales and profit goals by encouraging sampling and suggesting as much as possible, while also managing shrink.
  • Monitor quality control in kitchen area and when ordering food and supplies.
  • Maintain maximum flexibility in scheduling by confirming that all Team Members are cross-trained on all positions.
  • Focus on flexibility, being ready to lead the team in the Kitchen at one moment, and then step in as a GoGetter at the next.
  • Make sure your restrooms are always exceptionally clean and well-stocked.
  • Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
  • Rapidly correct any equipment issues.
  • Ensure all Team Members have access to the right training and resources.
  • Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
  • Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate Team Members on the schedule are certified in food safety.
  • Set and promote sales and performance goals for your team and provide them with the tools to reach those goals.
  • Identify strengths and opportunities on your team and think strategically when making moves and scheduling.
  • Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.

Starting Rate of Pay

$18.00

About Us

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that’s fun, fearless and flavorful. Every day our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and Indiana help countless guests get where they’re going with the perfect mix of fuel, food and convenience. Our diverse team strives to help each and every employee get where they’re growing with dynamic career paths, competitive pay and solid training. We have a variety of part-time and full-time positions open right now. So we encourage you to get going.