Customer Service

3 months ago

Lone Tree, United States Waterway Carwash Full time
Overview:

 

 

Waterway is now hiring Customer Service - Representatives at our Lone Tree location As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.

 

The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job

 

Compensation: Average $22 per hour (base pay + sales bonuses)

 

Location: Waterway Carwash - Lone Tree Location - 8640 S Quebec Street Lone Tree, CO 80124

 

 

Why Waterway? Perks and Discounts

  • Flexible scheduling – Daytime, Evening, and Weekend shifts available.
  • Tuition Assistance Program – up to $10,000 a year
  • Free Car Washes and Gas Discounts.
  • Recognized as a Top Workplace multiple years running.
  • Advancement, Promotion, & Cross-Training Opportunities.
Qualifications:

Experience

  • 6 months work experience in customer service, retail, or sales strongly preferred

Additional Requirements

  • Current and valid drivers’ license;
  • Professional demeanor, behavior, and appearance in accordance with company policy;
  • Ability to perform all essential functions safely without endangering oneself or others;
  • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
  • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
  • Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
  • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
    • Car Washes – identify customer needs and present complimentary solutions.
    • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
    • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
    • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
    • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

  • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
  • Perform various transactional functions to meet customer demand and store staffing needs.
  • Various other functions as identified and directed by management.
Physical Requirements:

Work Environment/Physical Demands

  • Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
  • Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
  • Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
  • Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
  • Cognitive – perform arithmetic calculations and operate data entry devices.
  • Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (Recruiting@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

  • Customer Service

    4 months ago

    Lone Tree, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Lone Tree location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Customer Service Associate

    4 weeks ago

    Lone Tree, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeJob Summary:The Customer Service Representative is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Lone Tree, Iowa, United States Chico's FAS Full time

    Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Support Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting visual merchandising efforts.Key Responsibilities: Process...

  • Customer Service Representative

    1 month ago

    Lone Tree, Iowa, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Support Associate to join our team. As a Support Associate, you will play a critical role in supporting a customer and product-focused sales culture.Key ResponsibilitiesProcess merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales...

  • CLUB Customer Service Outfitter

    6 months ago

    Lone Tree, United States Bass Pro Shops Full time

    Pay Range: $16.00 - $21.50POSITION SUMMARY:The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members,...

  • CLUB Customer Service Outfitter

    6 months ago

    Lone Tree, United States Bass Pro Shops Full time

    Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members,...

  • Retail Customer Service Associate

    2 months ago

    Lone Tree, United States Fedex Ground Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • Customer Service

    3 days ago

    Lone Tree, United States Charles Schwab Full time

    Position Type: RegularYour opportunity START DATE: February 10, 2025 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of...

  • Retail Customer Service Associate

    2 weeks ago

    Lone Tree, United States FedEx Full time

    FedEx - JobID: PDX_FEC_70D145CC-3CA3-423E-84B0-D2D78BE9300E_239586 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    2 months ago

    Lone Tree, United States FedEx Full time

    FedEx - JobID: PDX_FEC_2A40050A-6B11-4AEF-9300-B6363392A1D9_239586 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Customer Service

    3 days ago

    Lone Tree, United States Charles Schwab Full time

    Position Type: RegularYour opportunitySTART DATE: February 10, 2025At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.As a Client Banking Services Professional, you are at the forefront of the client...

  • Customer Service Coordinator

    4 weeks ago

    Lone Tree, Colorado, United States Chico's FAS Full time

    We are a dynamic retail company committed to providing exceptional customer experiences. Our sales floor specialists play a vital role in achieving this goal by supporting a customer-focused sales culture.Job Summary:We are seeking a highly motivated and organized Customer Service Coordinator - Sales Floor Specialist to join our team. The successful...

  • Custom Framer

    2 months ago

    Lone Tree, United States JobGet Staffing Full time

    JobGet Staffing is seeking organized, customer service oriented people to join our team as a Framer. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us. We are an EXCITING, EVER CHANGING, GROWING , upscale chain. JobGet Staffing carries a full range of art and craft supplies as well as a...

  • Custom Framer

    2 months ago

    Lone Tree, United States JobGet Staffing Full time

    JobGet Staffing is seeking organized, customer service oriented people to join our team as a Framer. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us. We are an EXCITING, EVER CHANGING, GROWING , upscale chain. JobGet Staffing carries a full range of art and craft supplies as well as a...

  • Customer Service

    4 weeks ago

    Lone Tree/Colorado/US Waterway Carwash Full time

    Overview:   Waterway is now hiring Customer Service - Representatives at our Lone Tree location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Service Advisor

    4 weeks ago

    Lone Tree, Iowa, United States John Elway Cadillac of Park Meadows Full time

    Job OverviewAt John Elway Cadillac of Park Meadows, we're seeking a skilled Service Advisor to bridge the gap between our clients and service technicians. As a key member of our team, you'll leverage your expertise in GM automotive technology and exceptional customer service skills to deliver an unparalleled experience.Key Responsibilities:Conduct thorough...

  • Technical Services Audiologist

    4 weeks ago

    Lone Tree, Iowa, United States COCHLEAR AMERICAS Full time

    About the RoleCochlear Americas is seeking a highly skilled Technical Services Audiologist to join our team. As a Technical Services Audiologist, you will provide advanced support to various medical professionals, many of whom have limited experience working with Cochlear products.Key ResponsibilitiesProvide programming guidance, product training, and...

  • Customer Experience Banker Resource

    6 months ago

    Lone Tree, United States Huntington National Bank Full time

    Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a...

  • Client Services Associate

    3 months ago

    Lone Tree, United States SPS North America Inc Full time

    Job Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail,...

  • Client Services Associate

    4 months ago

    Lone Tree, United States SPS North America Inc Full time

    Job Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail,...