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Scheduler for Event Security Newark, NJ

1 month ago

Newark, United States Securitas Inc. Full time
Securitas Security is looking to hire an Events scheduler to join our Sports and Entertainment division.

This position will be required to work in our Newark office and at the arena office.

The ideal candidate will need have 2 to 5 years experience in a high volume scheduling role to considered.

Position is Full time and will require nights and weekends.

SORA is required or able to obtain.

JOB SUMMARY:

  • This role requires exceptional organizational skills, attention to detail, and the ability to effectively coordinate and communicate with various security guards and management
  • Scheduling and Deployment:
  • Create and maintain an accurate master schedule for security personnel, considering client requirements, shifts, and available resources.
  • Coordinate with management to understand their security needs and preferences
  • Assign appropriate security personnel to based on skills, experience, and availability
  • Monitor and adjust schedules as necessary to address changes in client requirements or unforeseen circumstances.
  • Communication and Coordination:
  • Communicate regularly with security guards to confirm availability, schedule changes, and provide assignment details.
  • Collaborate with the operations team to ensure all client requests are fulfilled and any scheduling conflicts are resolved.
  • Work with management to confirm schedules, address concerns, and provide updates as needed.
  • Act as the main point of contact for security guards regarding scheduling and assignment-related inquiries
  • Resource Management:
  • Track and maintain records of security personnel availability, absences, and time off
  • Optimize the allocation of resources to maximize efficiency and minimize overtime costs
  • Monitor and manage guard certifications, training requirements, and license renewals to ensure compliance with regulatory standards.
  • Maintain accurate documentation of schedules, assignments, and any schedule-related changes.
  • Performance Monitoring and Reporting:
  • Monitor the performance and punctuality of security personnel to ensure adherence to assigned schedules.
  • Provide regular reports to management on scheduling metrics, such as resource utilization, on-time performance, and overtime expenses.
  • Identify areas for improvement in scheduling processes and propose solutions to enhance efficiency and customer satisfaction.


MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e., pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English.

• Must have a High School Diploma or GED.

• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Education/Experience: High School Diploma or G.E.D. and 2 to 5 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Competencies (as demonstrated through experience, training, and/or testing):

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

• Knowledge of security operations and procedures.

• Knowledge of supervisory practices and procedures.

• Ability to provide positive direction and motivate performance.

• Understanding of a variety of security and safety devices and controls.

• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.

• Ability to track and maintain schedule assignments.

• Ability to be an effective team member.

• Ability to maintain professional composure when dealing with unusual circumstances.

• Courteous telephone manner.

• Ability to adapt to various sites and changes in post procedures.

• Ability to write routine correspondence, including logs and reports.

• Good organizational skills.

• Strong customer service and results orientation.

• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

• Directing and disciplining staff in a positive manner.

• May be required to work overtime without advance notice.

• Required ability to handle multiple tasks concurrently.

• Keyboarding, basic computer usage and operating controls.

• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.

• Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

• May be required to use vehicle for the performance of duties.

• On occasion may be required to perform stressful and physical activity.

• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• May be exposed to or required to handle sensitive and confidential information.

EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.