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Cobol Application Developer

1 month ago

Lynchburg, United States Genworth Full time

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

  • Make it human. We care about the people that make up our customers, colleagues, and communities.
  • Make it about others. We do what’s best for our customers and collaborate to drive progress. 
  • Make it happen. We work with intention toward a common purpose and forge ways forward together. 
  • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Cobol Application Developer

    

POSITION LOCATION

Lynchburg or Richmond, VA

YOUR ROLE

In your role as an Application Developer you will support Genworth’s top strategic priorities. The person selected will assist the Long Term Care Solutions team with implementing complex business concepts into software. There are opportunities to participate in all aspects of the development lifecycle.  The individual needs to be proficient in providing support for large applications.  The primary role will be supporting the application and involves extensive cross-functional interaction with Business Partners and other IT teams.

CLOAS is a mainframe-based application and is the core Genworth system for Long Term Care Policy Administration. The CLOAS application sits at the center of all policy processing for the business and contains the data and business logic for all customer service operations. The system integrates with many peripheral systems utilizing various technologies. The CLOAS team uses Agile development methodologies and is actively implementing modern tools for development and testing. It is amongst the most active Genworth systems, with multiple ongoing enhancements and upgrades to support evolving business needs.

What you will be doing

  • Support the Long Term Care policy administration system, by monitoring the system, resolving failures, job abends, policy related incidents, system defects, and by maintaining the interactions of the application with peripheral systems.
  • Analyze incidents raised by users to assist them with completing business activities, determine the impact of the issue and come up with solution proposals to formulate the right approach to solve the problem.
  • Design, Code, Document and Test the solution ensuring that it meets acceptance criteria, does not cause unintended impact and fits within the overall technical architecture. Support your changes through the testing process, assist with test planning, defect resolution and technical system activities. Implement the solution following the established change control process.
  • Create reports from the system data to perform data analysis, support business activities, and fulfil regulatory and audit requirements.
  • Perform administrative duties in conjunction with the departmental requirements (participate in meetings, agile ceremonies (Kanban Stand Ups, Inspect and Adapt sessions etc.), respond to correspondence in a timely manner, provide status updates, review/update/submit tickets, participate in change management activities).
  • Take ownership of work and collaborate with the team to ensure incidents are completed in a timely manner considering their severity, impact and urgency. Assist team members in resolving complex business and/or technical problems. Provide technical advice on complex programming.
  • Remain abreast of industry technical trends and new development to maintain current skills and remain current with industry standards.

What you bring

  • Knowledge of the CLOAS product, and its use as a Long Term Care policy administration system.
  • 4-year college degree or relevant equivalent experience in the Long Term Care insurance domain.
  • Excellent analytical skills and a detail-oriented mindset, with ability to understand complex business logic, analyze the system and data, to identify changes needed, and understand impact of changes on the various products and system functionalities.
  • Experience with SQL and data analysis.
  • Experience working in a cross-functional team environment on a complex mainframe system and having good problem-solving skills and a results-oriented outlook.
  • Good communication skills ability to work with various stakeholders, managing concurrent deadlines and multiple priorities.
  • A continuous improvement mindset, and willingness to adapt to new technologies and ways of working

Nice to have:

  • Experience in a managed services environment, managing to SLA’s and managing work queues.
  • Experience working with an onshore-offshore model
  • Experience working in an Agile environment (Scrum or Kanban)
  • Advanced SQL programming experience

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services