Airport Performance Manager

3 months ago


Charlotte, United States Unifi Aviation, LLC Full time

 

Essential Functions / Key Responsibilities 

  • Oversees and coordinates team activities related to the operation. 
  • Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations and all applicable laws. 
  • Coaches, counsels and mentors employees and enforces Company policies and procedures, including issuing disciplinary action as required. 
  • Promotes and adheres to Unifi policy concerning Safety, Anti-Harassment and Equal Employment Opportunity. 
  • Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties.
  • Monitors staffing and overtime use and operational and financial performance of assigned shift/station.
  • Promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

 

Basic Qualifications: 

Pre-requisites: 

  • Must be a local (in-state) resident. 
  • Valid In-State Driver’s License. 
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security. 

 

Experience: 

  • Four+ years of relevant experience.  Must be open minded and ready to work as part of a detail-oriented team. 

 

Knowledge, Skills & Abilities: 

  • Excellent customer service skills.
  • Strong work ethic.
  • Ability to work in a team oriented environment.  

 

Preferred Qualifications 

Education: 

High School diploma or GED. 

Experience: 

Six+ years of relevant experience.  
Relevant supervisory experience.     

Knowledge, Skills & Abilities: 

Able to communicate information and instructions verbally and/or via radio equipment. 
Able to communicate effectively in a professional manner. 
Strong leadership qualities and ability to create a passionate and efficient workforce. 
Able to effectively resolve employee conflicts and have an ability to apply creative solutions that have a positive impact on results.  

 

Working Conditions 

Work Schedule: 

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. 

Work Environment: 

Must be able to be alert to moving vehicles or aircraft and use radio equipment. 
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow)  May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. 

Physical Demands/Requirements: 

  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs. 


  • Charlotte, North Carolina, United States Southeast Airport Services, Inc. Full time

    About the Job:As a Traffic Control Agent with Southeast Airport Services, Inc., you will play a critical role in ensuring the safe and efficient flow of air traffic at Charlotte International Airport. Your responsibilities will include directing traffic, enforcing parking regulations, and providing exceptional customer service to the public and visitors.Key...


  • Charlotte, North Carolina, United States Southeast Airport Services, Inc. Full time

    About the JobWe are seeking a highly skilled and experienced Airport Traffic Control Agent to join our team at Charlotte International Airport in Charlotte, NC.Job SummaryThe successful candidate will be responsible for providing traffic control, enforcing parking regulations, and delivering exceptional customer service to the public and visitors. This is a...


  • Charlotte, United States Southeast Airport Services, Inc. Full time $20

    About the Job:Airport Traffic Control Agent- Charlotte, NCPosting Details:Full-TimeLocationsPosition Requirements:Valid Security License (Guard Card).High school diploma or GED.Valid, state-issued driver’s license with acceptable driving history.One year previous customer service experience.Charlotte, NC 28208, USAJob Details:$20.00 per hour to...


  • Charlotte, North Carolina, United States Southeast Airport Services, Inc. Full time

    About the JobWe are seeking a highly skilled and experienced Traffic Control Agent to join our team at Charlotte International Airport in Charlotte, NC.Job SummaryThe Traffic Control Agent will be responsible for providing traffic control, enforcing parking regulations, and delivering exceptional customer service to the public and visitors. The ideal...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    Job SummaryThe City of Charlotte is seeking a highly skilled and experienced professional to fill the role of Assistant Terminal Operations Manager. This position plays a critical role in ensuring the safe and efficient flow of passengers through terminal facilities, while providing an optimal customer experience.Key ResponsibilitiesAssist in the management...


  • Charlotte, North Carolina, United States Paradies Na Full time

    **Airport Retail Leadership Opportunity****Job Summary:**We are seeking a highly motivated and experienced retail professional to join our team as an Assistant General Manager at our airport retail location. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail...


  • Charlotte, North Carolina, United States HHS Full time

    Job Title: General Manager - Airport ServicesJob Summary:The General Manager of Airport Services is a critical leadership role responsible for executing the responsibilities of the airport services contract and associated operations at the Charlotte airport (CLT). The successful candidate will serve as the primary point of contact for CLT and create an...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    OverviewThe City of Charlotte is a major commerce center, hosting several of the nation's largest banks and technology companies. As a key player in the region's economy, we strive to create a thriving community that offers upward mobility and advancement opportunities for all residents.Job SummaryThis position plays a critical role in ensuring the safe and...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    Job SummaryThe City of Charlotte is seeking a highly skilled and experienced professional to fill the role of Assistant Terminal Operations Manager. This position plays a critical role in ensuring the safe and efficient flow of passengers through terminal facilities, while providing an optimal customer experience at Charlotte Douglas International Airport...


  • Charlotte, North Carolina, United States Liberty Personnel Services, Inc. Full time

    Job Title: Airport Infrastructure Project ManagerJob Summary: We are seeking a licensed Civil Engineer (PE) with a focus on airport and aviation projects to lead and manage airport and aviation engineering projects from conception through completion.Key Responsibilities:Perform engineering design calculations and prepare detailed plans and...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    Job Title: Assistant Terminal Operations ManagerJob Summary:The City of Charlotte is seeking a highly skilled and experienced Assistant Terminal Operations Manager to join our team. As a key member of our airport operations team, you will be responsible for assisting the Terminal Operations Manager in managing the personnel and programs necessary to optimize...


  • Charlotte, North Carolina, United States Unifi Aviation, LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Airport Performance Manager to join our team at Unifi Aviation, LLC. As a key member of our operations team, you will be responsible for overseeing and coordinating team activities related to airport operations.Key ResponsibilitiesEnsure a safe and compliant working environment in accordance with...


  • Charlotte, North Carolina, United States Sodexo Full time

    Job Title: CLT Premium Airport Lounge SupervisorAre you a motivated and experienced leader looking for a new challenge? We are seeking a skilled CLT Premium Airport Lounge Supervisor to join our team at the American Express Centurion Lounge at Charlotte-Douglas International Airport.Job Summary:The CLT Premium Airport Lounge Supervisor will be responsible...


  • Charlotte, North Carolina, United States Sodexo Full time

    Job Title: Airport Janitorial SupervisorJoin Sodexo, a leading food and facilities management company, as an Airport Janitorial Supervisor at the Charlotte-Douglas International Airport. As a key member of our team, you will be responsible for overseeing the daily operations of our janitorial services, ensuring a clean and safe environment for our clients...


  • Charlotte, North Carolina, United States Hyde Park Hospitality Full time

    Job Title: Airport Lounge PorterAt Hyde Park Hospitality, we are seeking a skilled and detail-oriented Airport Lounge Porter to join our team. As an Airport Lounge Porter, you will be responsible for providing exceptional customer service to our guests while maintaining the cleanliness and organization of our lounge areas.Key Responsibilities:Clean and...


  • Charlotte, North Carolina, United States Hyde Park Hospitality Full time

    Job DescriptionAirport Lounge PorterJob Summary:The Airport Lounge Porter performs a full range of duties and responsibilities in support of the lounge operations. This includes putting away deliveries in an organized and efficient manner, cleaning and organizing storage areas, performing inventory count, and stocking and rotating food items in kitchen,...


  • Charlotte, North Carolina, United States The Parking Spot Full time

    Job Summary:The Parking Spot is seeking a skilled Shuttle Driver to join our team. As a Shuttle Driver, you will play a vital role in providing safe and courteous transportation of customers between the parking facility and airport.Key Responsibilities:Greets each customer with a smile, offering to assist with their luggageProvides pleasant customer...


  • Charlotte, North Carolina, United States National Guard Employment Network Full time

    Job Title: Field Service Supervisor - Airport Operations ManagerJob Summary:We are seeking a highly skilled Field Service Supervisor - Airport Operations Manager to join our team at National Guard Employment Network. As a key member of our airport operations team, you will be responsible for overseeing the daily activities of our airport ramp operations,...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    Job Title: Terminal Operations CoordinatorAre you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a knack for problem-solving? We're seeking a highly motivated and organized Terminal Operations Coordinator to join our team at the City of Charlotte.Key Responsibilities:Ensure the safe and efficient flow of...


  • Charlotte, North Carolina, United States City of Charlotte Full time

    Job SummaryThe City of Charlotte is seeking a highly skilled and experienced Security Operations Supervisor to oversee the implementation of security requirements at Charlotte Douglas International Airport. This critical role involves developing, supervising, and participating in airport security and incident response activities, ensuring the safety of...