FHA Mortgage Origination

2 months ago

Albuquerque, United States Leidos Full time

Description

Leidos is seeking full-time & part-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)

Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

What’s in it for you?

  • Monday - Friday schedule with no weekend work

  • Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans

  • Immediate and ongoing training to support your success

  • Discounted Leidos stock purchase and other Employee Discounts

  • Company-wide career mobility

  • Company-sponsored Public Trust eligibility upon hire

  • Eligibility for a $3,000 referral bonus

  • Voluntary overtime may be available based on business needs

  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year

  • 10 paid holidays per year

Mortgage Origination Opportunities available:

  • Full-time (32 - 40 hours a week)

  • Part-time (25 - 31 hours a week)

  • 9:35 am – 6:05 pm MT in Albuquerque, NM (subject to change based on customer needs)

  • Opportunities for split shifts, in agreement with the team

As a Mortgage Professional Customer Service Representative, you will:

  • Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures.

  • Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge the client’s requests.

  • Follow standard operating procedures for various topics, systems, and contact channels.

  • Document all of your contacts in a database.

  • Keep up to date on FHA mortgage processes and procedures.

To be a successful Mortgage Professional Customer Service Representative, you will possess:

  • The ability to navigate multiple computer systems and applications and utilize search tools.

  • Excellent time management skills and dependability.

  • Strong written and verbal communication skills including telephone etiquette

  • Keyboarding proficiency of at least 40 words per minute

Required Qualifications:

  • High School diploma or General Educational Development (GED) certificate

  • Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer)

  • Minimum of 1 year of contact center experience or telephone customer service experience.

  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

  • FHA Knowledge/background.

Preferred Qualifications:

  • Contact Center experience (Omnichannel)

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

**The pay for this position is $20-$22 per hour.**

This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits.

HUDFHA

Original Posting Date:2024-10-31

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Fha Mortgage Origination

    3 weeks ago

    Albuquerque, United States Leidos Inc Full time

    Description Leidos is seeking full-time & part-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing...

  • FHA Mortgage Origination

    2 months ago

    Albuquerque, United States Leidos Full time

    Description Leidos is seeking full-time & part-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing...

  • FHA Mortgage Origination

    2 months ago

    Albuquerque, United States Leidos Full time

    Description Leidos is seeking full-time & part-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing...

  • Bilingual FHA Mortgage Origination

    2 months ago

    Albuquerque, United States Leidos Full time

    Description Leidos is seeking full-time & part-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing...

  • FHA Mortgage Origination Specialist

    4 weeks ago

    Albuquerque, New Mexico, United States Leidos Full time

    Leidos is a global leader in providing solutions to make the world safer, healthier, and more efficient. As an FHA Mortgage Origination Specialist at Leidos, you will be part of a dynamic team supporting the US Department of Housing and Urban Development (HUD) in their mission to create strong, sustainable, inclusive communities and quality affordable homes...

  • FHA Mortgage Servicing

    2 months ago

    Albuquerque, United States Leidos Full time

    Description Leidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family...

  • Mortgage Servicing Expert for FHA Resource Center

    2 weeks ago

    Albuquerque, New Mexico, United States Leidos Full time

    We are seeking highly skilled professionals to join our team at the Leidos Mortgage Customer Service center in Albuquerque, NM.Job SummaryMortgage Servicing Customer Service Representatives will provide excellent customer service, answering calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures. This role...

  • Mortgage Loan Officer

    1 day ago

    Albuquerque, United States Kirtland Federal Credit Union Full time

    Job DescriptionJob DescriptionWorking at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a...

  • Loan Officer Mortgage Expert

    2 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Job SummaryKirtland Federal Credit Union is a dynamic organization that prides itself on helping employees learn, grow, and advance in their careers. We offer a highly competitive salary, great benefits package, and an energetic work environment.The ideal candidate will have three to five years of experience working with mortgage and home equity loans, a...

  • Contact Center Role for FHA Resource Centers

    1 week ago

    Albuquerque, New Mexico, United States Leidos Full time

    Job Description">This role will involve assisting renters, tenants, and property managers by providing resources and referrals to meet their rental needs.You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. Reply to calls and emails from the public on housing and FHA mortgages Utilize knowledge base and follow...

  • Mortgage Loan Originator Professional

    3 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    About the RoleWe are seeking a skilled Mortgage Loan Originator to join our team at Kirtland Federal Credit Union. As a key member of our mortgage department, you will be responsible for originating long-term mortgage loans, real estate, lot, construction, and home equity loans.Key responsibilities include conducting initial pre-qualification interviews,...

  • Home Mortgage Document Coordinator

    7 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Education and ExperienceTo be successful in this role, you will need:An Associate's degree in business or a related field (preferred)Three years of mortgage lending or real estate loan processing experience (preferred)Two years of financial institution experience (helpful, but not required)Experience with calculating loan-to-value and debt-to-incomeYou...

  • Long-Term Mortgage Lending Professional

    5 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    About Kirtland Federal Credit UnionKirtland Federal Credit Union is a member-owned, not-for-profit financial cooperative dedicated to providing exceptional member experiences. Our commitment to community involvement and employee growth has earned us a reputation as a trusted partner in the region.Salary RangeThe estimated annual salary for this position is...

  • Mortgage Loan Originator

    2 months ago

    Albuquerque, United States D.R. Horton, Inc Full time

    Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for...

  • Mortgage Loan Processor

    1 day ago

    Albuquerque, United States Kirtland Federal Credit Union Full time

    Job DescriptionJob Description Working at Kirtland CU is more than a job-it’s a career! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities...

  • Senior Mortgage Loan Officer

    3 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Why Work with Us?Kirtland Federal Credit Union values its employees and strives to create a work environment that fosters growth and development. Our competitive salary and comprehensive benefits package demonstrate our commitment to supporting your career goals.About the RoleThis full-time position is based at our Home Loan Center in Albuquerque, where you...

  • Customer Service Expert for HUD Mortgage Programs

    4 weeks ago

    Albuquerque, New Mexico, United States Leidos Full time

    Leidos is a leading global provider of technology, engineering, and science solutions. We are seeking experienced Customer Service Representatives to join our team in Albuquerque, NM.About the RoleThis position involves providing exceptional customer service to individuals seeking information on FHA mortgage programs and rental assistance through HUD. You...

  • Onsite Customer Service Representative

    3 weeks ago

    Albuquerque, United States Insight Global Full time

    Job Responsibilities: Respond to inbound calls, emails, live chat and voice mails. Possess knowledge of the mortgage origination process to be able to identify, understand and categorize the callers request, so that accurate and complete information is provided in response. Utilize a web-based knowledge database to answer policy questions and general...

  • Onsite Customer Service Representative

    11 hours ago

    Albuquerque, United States Insight Global Full time

    Job Responsibilities: Respond to inbound calls, emails, live chat and voice mails.Possess knowledge of the mortgage origination process to be able to identify, understand and categorize the caller’s request, so that accurate and complete information is provided in response.Utilize a web-based knowledge database to answer policy questions and general...

  • Mortgage Branch Manager Retail Producing

    3 weeks ago

    Albuquerque, NM, United States Castle & Cooke Mortgage Full time

    Mortgage Branch Manager Retail ProducingAlbuquerque, NM Full Time Ready to Take Your Mortgage Lending Career to New Heights? At Castle & Cooke Mortgage, where we're not just building strong futures for our clients but empowering YOU to thrive and grow your business in the industry. As a Mortgage Branch Manager on our team, you'll enjoy a dynamic role with...