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Senior Workforce Vendor Manager

1 month ago

Saint Louis, United States Edward Jones Full time
Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

Overview:
Senior Vendor Managers work closely with DDO leaders at all levels to develop and execute vendor strategies that align to their objectives and goals, helping to drive the firm long-term technology roadmaps. They build, implement, and maintain governance and overall relationship management strategies for the most strategic vendor relationships to enable successful delivery. This role serves as the main point of contact for leaders for all services and software needs required by strategic suppliers. They partner with Sourcing, Third Party Risk, Compliance, HR, Shared and Enabling Services, and Digital Product Operations (POMs) to execute their strategies.

What You'll Do
  • Execute on the firm's Digital, Data, and Operations vendor strategies through partnerships with strategic and major vendors.
  • Implement and Maintain vendor governance aligned and customized based upon vendor segmentation.
  • Manage the relationship and internal processes for vendors with spend exceeding $50M annually, working on complex initiatives that drive our five-year roadmap.
    • Identify opportunities for improvement through development, implementation, and communication of vendor performance metrics.
    • Hold their vendors accountable to established metrics.
    • Lead the performance management for strategic vendors across Digital, Data, and Operations, in partnership with key stakeholders through ongoing review of risks and issues, as well as conducting monthly business reviews.
    • Facilitate ad hoc discussions to take corrective action and discuss performance issues.
  • Partner with Sourcing to maximize value from our vendors by identifying and executing opportunities to establish contract terms that not only provide risk protections for Edward Jones, but generate economic benefit.
  • Facilitate the creation of new statements of work and other contracts, as well as facilitate the purchase order process for new and renewal business.
  • In partnership with the team, develops, shares, and implements appropriate centralized processes in support of all phases of the vendor life cycle, in partnership with Sourcing, HR, Legal, Compliance, and other Technology areas. These processes should be continuously improved, documented, and evolve with our strategy. They will coach stakeholders and other partners on these processes.
  • In some cases, the Senior Vendor Manager will be required to manage software vendor relationships. They will look across Edward Jones to understand business needs for new software and renewals, as well as partnering with Sourcing to negotiate the appropriate terms at renewal.


Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $96471
Hiring Maximum: $164262

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Skills/Requirements

What Experience You'll Need
  • 10 years of experience in technology or financial services, with 5+ years of vendor management, procurement, or contract experience
  • Experience working with global vendors
  • Experience with managing SOW labor contracts and software contracts
  • Prefer understanding of financial services industry and regulatory environment
  • Data analytics and proficient in data tools like PowerBI, Tableau, and Excel.
  • Strong written and verbal communication with executive level audience

**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**

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Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Read More About Awards & Accolades

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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