Senior Supplier Operations Manager

1 month ago

Saint Louis, United States Edward Jones Full time
Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Home Office

This role will implement the processes outlined below to support a rapidly evolving technology landscape with an increasing use of vendors to achieve Digital, Data, and Operations (DDO) division objectives in line with firm strategic priorities. The team:
  • Serve as the central point of contact for all DDO stakeholder acquisition needs, leading them through cross functional processes and procedures required to fulfill their needs.
  • Lead all DDO efforts for all strategic and major suppliers related to the resource fulfillment lifecycle, global supplier strategy, demand planning, financial modeling, and supplier relationship strategies.

What You'll Do
  • Guide DDO stakeholders to outline their requirements, aggregate demand, drive alignment to preferred vendor strategies, follow all governance processes while prioritizing efficiency, economic value, and quality.
  • Lead and implement effective statement of work (SOW) creation, including suggestion of performance metrics and measures that preserve investment value.
  • Orchestrate communications and serve as the central point of contact for stakeholders and vendors related to internal cross functional teams including Sourcing, Legal, HR, Third Party Risk, Compliance, Operations, and other Technology areas.
  • Partner with Supplier Managers to govern vendor relationships, segment suppliers, and develop preferred vendor list.
  • Manage and develop self while internalizing leadership feedback.

    Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.


Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $96471
Hiring Maximum: $164262

Read More About Job Overview

Skills/Requirements

What Experience You'll Need
  • Bachelor's degree or equivalent experience is required.
  • Strong understanding of negotiating, purchasing, and managing large scale global MSAs and SOWs for Technology and BPO vendors preferred.
  • Experience with demand planning and managing service level metrics preferred.
  • Solid understanding of financial accounting / P&L.
  • Experience working with data and analytics.
  • Up to 10% travel

    **Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**


Read More About Skills/Requirements

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Read More About Awards & Accolades

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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