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Customer Service Representative

2 months ago


Marysville, United States Kelly Services Full time

What’s next for you? This great job. We’re seeking a Sr. Member Service Rep-Contact Center to work at one of our largest key accounts in the automotive industry in Marysville, OH. Sounds interesting? We’ll be here every step of the way to help you through the process because we think job searching needs an upgrade (and a sidekick).

This position is ON SITE in Marysville, OH

Shift: Monday-Friday 8:00am-4:30pm

Pay: $18-22/hr Based on Experience in the Financial Industry and/or Call Center

Why you should apply to be a Sr. Member Service Rep- Contact Center

 Opportunity to work with a premier automotive company.
Supportive and collaborative team environment.
 Opportunity for growth and development within the company.

What skills are we looking for in a Sr. Member Service Rep- Contact Center?


Ability to work in a fast-paced call center environment taking inbound calls from members
Ability to efficiently navigate multiple systems while adhering to policies, procedures and regulations
Be knowledgeable in understanding/performing/troubleshooting a broad variety of member service requests such as transactions, basic account maintenance and card related activities
Process loan applications
Assist members with Digital Banking Services
Have full knowledge of HFCU’s products and services and the ability to offer products/services to members appropriately which contributes to the retention and building of financial relationships with our members
Utilizing strong customer service skills through both verbal and written communication

 Top 3 Required Skills:


Ability to multitask in a busy environment while keeping our member service top of mind
A high focus of member service while maintaining confidentiality
Reliability/Punctuality

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply today
#CB #1
 




As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.






About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.