Customer Service Representative

2 days ago


Marysville, Washington, United States UniFirst Full time
{"title": "Customer Service Representative", "description": "About the Role

UniFirst is seeking a dedicated Customer Service Representative to provide exceptional customer service as a liaison between customers and the company.

Key Responsibilities
  • Assist customers by answering questions related to accounts, procedures, and services.
  • Provide excellent customer service to both customers and UniFirst personnel.
  • Perform accounts receivable duties, including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts.
  • Partner and provide administrative support to UniFirst's Sales Department.
  • Perform basic data entry and other administrative duties.
Requirements
  • 2 years of Customer Service experience in an administrative setting is preferred.
  • Prior Accounts Receivable experience is highly encouraged.
  • High School diploma or GED equivalent is recommended.
  • Verbal & written communication skills: professional telephone and email etiquette.
  • Essential skills: active listener, responsive, and personable.
  • Computer skills: proficient knowledge of Microsoft Office products.
  • Time management and organizational skills with attention to detail.
  • A collaborative, team-player capable of working independently.
  • Problem solver in a dynamic environment.
  • Comfortable performing basic mathematical skills.
What We Offer
  • On-the-job training and access to UniFirst's innovative training platform, The Learning Center.
  • Opportunities for career mobility and growth.
  • A unique community culture that values diversity and inclusion.
  • A comprehensive benefits package, including 401K with Company Match, Profit Sharing, Health Insurance, and more.
", "lang_code": "en"}

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