Plant Quality Manager

2 months ago

Crystal Lake, United States WernerCo Full time

About UsWHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process-from research to engineering to manufacturing to commercialization-creates products that ensure ease of use, productivity, durability and safety for the end user. On jobsites across America and the world, WernerCo brands are most preferred.OverviewThis position is responsible for our quality systems and teams in our Crystal Lake, Illinois facility. The incumbent will plan, direct, review, and control of supplied and manufactured product quality, quality systems, and improvements. This role involves strategic planning, direction, and control of supplied and manufactured product quality, quality systems, and continuous improvements. Contributions from this position will directly support the company's operational strategy, driving enhanced team performance and achieving excellence in product quality.Responsibilities

Strategic Leadership: Develop and implement a strategic Operational Excellence plan to guide the operation to world class Quality levels. Lead the quality department, including quality engineers and process inspectors, to align with the company's strategic objectives.

Quality System Implementation: Develop and implement a comprehensive quality system comparable to ISO9001, QS9000, and TS16494, ensuring compliance and continuous improvement.

Customer Complaint Management: Oversee the customer complaint system, analyzing return data, implementing actionable improvements, and ensuring high-quality standards.

Cross-functional Collaboration: Work closely with shop floor managers, supervisors, operators, and the leadership team to identify and drive strategic quality improvements across the organization.

Advanced Problem Solving: Lead problem-solving initiatives using methodologies such as Six Sigma, 8-Disciplines, and Design of Experiments to achieve measurable quality enhancements.

Defect Analysis and Reporting: Provide comprehensive analysis and reporting on defects, corrective actions, and the effectiveness of quality improvements.

Quality Control Planning: Develop and document robust production quality control plans, ensuring all production and product specifications are met and maintained.

Process Control: Implement Gage R&R and process capability studies to optimize manufacturing processes.

Auditing and Compliance: Conduct internal and supplier quality system audits to ensure continuous compliance and improvement of quality standards.

Lean and Kaizen Leadership: Champion Lean and Kaizen events to drive operational excellence and reduce waste.

Cost Management: Strategically reduce scrap costs and improve the total cost of quality across facilities.

Relationship Building: Cultivate strong relationships with plant leadership and key stakeholders to support a culture of quality and continuous improvement.

Professional Development: Set and pursue personal goals to stay updated with world-class quality practices and industry advancements.

Additional Duties: Perform other strategic duties as directed by the leadership team.

QualificationsExperience & Education:
Undergraduate degree in Engineering or equivalent
Six Sigma Black belt, mastery of lean manufacturing principles and applications.
Minimum of 10+ years in quality management, including leadership experience, with a preference for those with automotive industry experience
Certifications: Six Sigma Black Belt and expertise in lean manufacturing principles and applications (preferred).
ISO experience a plus

Key Competencies:

Technical and Analytical Skills: Strong mechanical aptitude, quantitative skills, and financial competency to drive strategic quality initiatives.

Interpersonal and Communication Skills: Excellent ability to work across disciplines and communicate effectively with customers and all levels of the organization, including senior management.

Proactive Leadership: High energy level, self-motivated, and capable of driving strategic quality improvements independently.

#LI-Onsite#LI-KA1EEO StatementWernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.

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