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Senior Director, Risk Engineering
2 months ago
Company OverviewWEX is an innovative global commerce platform and payments technology company looking to forge the way in a rapidly changing environment, to simplify the business of doing business for customers, freeing them to spend more time, with less worry, on the things they love and care about. We are journeying to build a consistent world-class user experience across our products and services and leverage customer-focused innovations across all our strategic initiatives, including big data, AI, and Risk.Position SummaryWe are looking for a highly motivated, technically deep, and experienced Engineering leader to join and manage a group of high-performing engineers in the Risk area. This is a really exciting time to be in risk technology at WEX. We are hiring for a cross-functional initiative with the goal of creating a modern, cloud-based technology ecosystem to allow WEX to be more nimble, faster to market, and open to emerging business opportunities, while keeping regulations, policy, and risk mitigation top of mind.The vision of this integrated risk platform is to enable streamlining how WEX interacts with customers - from creating accounts, maintaining and expanding relationships, and monitoring for good health and risk through a number of vectors. With strong risk control and management, this platform will allow WEX to more effectively grow our business and customer base in a much faster and safer way together with improved customer experience.This Sr Director will report to the SVP of Data, AI, and Risk Technology, located in the San Francisco Bay Area. This role can also be in Chicago, Portland, Maine (WEX HQ), or Boston. An ideal candidate will have a rich experience in the Risk area and Risk Platform development, an established background in developing complex software platforms, a deep engineering skills and technical ability, outstanding people leadership with track record of growing/building strong and productive global teams, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment.ResponsibilitiesLead and drive the development of technology and platform for the company's Risk needs, ensure the functional richness, reliability, performance, and flexibility of the Risk Platform.Own the technology and architecture of the Risk platform and services.Challenge the status quo and hold a high bar to drive for better technical solutions to effectively serve all the needs in the broad risk area of WEX.Closely partner with the leaders in the Risk Product org and the Risk & Compliance org to deeply understand the business needs and jointly come up with technical solutions to serve the business needs effectively.Grow and build a strong global risk engineering team, including high talent attraction and hiring. Provide effective guidance and coaching on engineering principles and best practices to ensure team productivity, high quality, and timeliness in initiative development and delivery.Partner with other leaders in the Data, AI, and Risk org to leverage the Data, Data Platform, and AI Platform for the needs of Risk.Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments.Report on the status of development, quality, operations, and system performance to management and partners.Drive the technical vision and strategy of Risk to serve the business needs for the near term and long term.Set a high bar, and provide technical guidance and effective training & mentorship to the engineering teams in your group.Set clear, measurable quality goals for your group in a data-driven way.Partner with the security org and SRE org to ensure continuous improvement and meeting of security requirements, SLOs, and error budget.Qualifications & ExperienceA technically deep, innovative, empathetic, and passionate leader able to act and deliver to the business needs.Have 10+ years of software design and development experience at a large scale, with 5+ years of people management experience of high effective and productive teams.Deep technically; hands-on in architecture design, development, deployment, and production operation; familiar with agile software development and modern development tools and frameworks.Extensive experience in the risk area, including architecting and developing Risk platforms.Good understanding and experience in Data and ML/AI, as well as applying those to solve risk problems.Broad understanding of cloud architecture tools and services, such as S3, EMR, Kubernetes, Lambda functions. Experience in AWS and Azure is highly desirable.Excellent leadership, organizational, and partnership skills.Experience leading global teams. Demonstrated track record of growing and attracting top engineering talent.Strong written and verbal communication skills.Bachelor degree in Computer Science or a related field. A higher degree in a related field is a plus.Leadership & Personal CharacteristicsDemonstrates a collaborative, engaging, mission-driven style with good listening skills combined with gravitas and self-confidence.Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.Able to operate in a fast-paced entrepreneurial environment with a hands-on approach.Leads with empathy, promotes a culture of trust, transparency, fairness, innovation, collaboration, inclusion, and diversity of thought.Communicates effectively in small and large group formats.Talent magnet, talent developer and talent scout that proactively engages external talent and builds and nurtures internal talent.Possesses a high level of intellectual curiosity and learning agility.Understands nuance and how to drive change through influence across a complex business.
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