Customer Solutions Architect
1 week ago
Who we are: Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs. The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations. Why this role matters: As a Customer Solution Architect with a strong focus on programmable Video solutions, you’ll hold a critical role in collaboration with the sales account managers by building and maintaining customer relationships with their technical teams spanning from developers to C-level decision makers. You will be responsible for understanding the customer's communication requirements in every detail and design, document, and deliver a Vonage Video CPaaS solution with our Video APIs, but also incorporating our Voice, Messaging, and Web RTC API communication channels. In this role, you’ll: Utilize your interpersonal communication skills and technical expertise to build trust with the customer, get a detailed understanding of the customers' requirements, design and present Vonage API CPaaS solutions. Host remote and face-to-face meetings with customer developers, product managers, and C-level business decision makers to understand their technical needs, presenting the Vonage API CPaaS solutions and services and ultimately validating that their technical needs can be met. Respond to customer RFPs, InfoSec, and other technical inquiries. Expert in all things CPaaS with in-depth knowledge about Video (WebRTC) APIs is a requirement. Knowledge in other communication APIs, such as Voice (VoIP), Messaging (SMS, MMS, Social, and business channels such as WhatsApp, FB) is a big plus. Work closely with all CPaaS teams to identify key prospects/clients where your technical knowledge and guidance can enable them to leverage Vonage API CPaaS solutions for their maximum benefit. Your relationship-building skills will be integral as you’ll follow up on internal progress to ensure timely delivery, manage complex combinations of Vonage CPaaS solutions and internal technical setups to deliver on customer needs. Work closely with Sales Managers on new and existing accounts by leading the technical perspective of the customers' projects. What you'll bring: Required: A customer-driven focus and the ability to quickly pivot in a fast-paced environment. In-depth CPaaS Video / WebRTC knowledge with 5 plus years hands-on experience in designing/developing/deploying/managing complex customer solutions. Demonstrated competency in one of the following: Web development (Javascript, HTML), backend development (Java, C#, Python, PHP, etc.), mobile development, IP-based real-time communications (WebRTC). Keen ability to assess and analyze real-life and/or customer requests, and provide solutions while possessing a passion for delivering impactful, innovative ideas versus standard telecom presentations. Experienced remote worker and traveler - organized, great written and verbal communication skills, and efficient with a self-starter attitude. Familiarity with Cloud platforms (such as AWS, MS Azure, Google, IBM) and Cloud Architecture. Good understanding of CPaaS and other SaaS solutions (CCaaS and UCaaS solutions). Desirable: TCP/IP networking/routing and IP security. Telecom, Call/Contact Center, and IP Security experience is a big plus. A BA/MS degree in Software Development, Computer Science, Information Technology, Telecommunications, or similar. How you’ll benefit: Medical, Vision, and Dental Coverage. Health Savings Account (HSA). Income Protection. Maternity & Paternity Leave. 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options. Unlimited Discretionary Time Off. Three Paid Volunteer Days a Year. Tuition Reimbursement. Voluntary Legal Plan. Optum Employee Assistance Program. Discount on Auto, Home & Pet Insurance. Where you will work: These roles are Hybrid located out of our Holmdel, New Jersey office; remote applications will be considered. Some travel to customers will be required. Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location. #LI-HB
#J-18808-Ljbffr
-
Solution Architect
1 month ago
San Francisco, United States YD Talent Solutions Full timeJob DescriptionJob DescriptionThis is a remote position.About Our Client:Our client designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions, and connected services. Position Title: Solution ArchitectLocation: United...
-
Web Solutions Architect
2 weeks ago
San Francisco, California, United States Damco Solutions Full timeOverview:We are seeking a skilled Web Solutions Architect to join our team at Damco Solutions. This role demands a strong foundation in solution architecture, particularly in the realms of Web, Mobile, Social, and Cloud technologies, with a focus on Azure. The ideal candidate will possess extensive experience in Web Architecture and practical knowledge of...
-
Enterprise Solutions Architect
1 week ago
San Francisco, California, United States YD Talent Solutions Full timeJob OverviewThis position offers the flexibility of remote work.About YD Talent Solutions:YD Talent Solutions specializes in crafting and developing interconnected products and services for various sectors, including automotive, consumer, and enterprise markets. Our focus includes advanced connected vehicle systems, multimedia products, enterprise...
-
Solutions Architect
4 days ago
San Francisco, California, United States Vaultree Full timeAbout VaultreeVaultree is a pioneering company in the field of data security, dedicated to protecting our digital universe through innovative encryption technology.We are a team of experts passionate about creating a safer environment for individuals and organizations, where data privacy is a fundamental human right.Job DescriptionWe are seeking a highly...
-
Enterprise Solutions Architect
2 weeks ago
San Francisco, California, United States Compleo Charging Solutions AG Full timePosition Overview: As a key member of the Solutions Architects team at Compleo Charging Solutions AG, you will spearhead the integration of advanced AI technologies by crafting tailored LLM solutions for leading enterprises. Your blend of consultative sales expertise and technical acumen will empower you to design innovative solutions that fulfill our...
-
Strategic Solutions Architect Leader
1 day ago
San Francisco, California, United States Compleo Charging Solutions AG Full timeAbout the RoleWe are seeking a highly skilled and experienced Solutions Architect Manager to lead our team of Solutions Architects at Compleo Charging Solutions AG. As a key member of our leadership team, you will be responsible for driving the adoption of frontier AI solutions for top enterprises.Key ResponsibilitiesTeam Leadership: Manage and mentor a team...
-
Solutions Architect
2 weeks ago
San Francisco, United States Cleric Full timeJob DescriptionJob DescriptionJoin us at ClericAt Cleric, we're building an AI-powered SRE assistant that autonomously manages, repairs, and optimizes complex software environments. We're looking for a Solutions Architect to bridge the gap between our product and our customers' needs.About the roleAs our Solutions Architect, you'll work...
-
Enterprise Solutions Architect
1 week ago
San Francisco, California, United States Compleo Charging Solutions AG Full timePosition Overview: As a pivotal member of the Solutions Architects division at Compleo Charging Solutions AG, you will spearhead the integration of advanced AI technologies by crafting tailored LLM solutions for leading enterprises. Your blend of consultative sales expertise and technical acumen will enable you to design innovative solutions that fulfill our...
-
Solutions Architect
2 weeks ago
San Francisco, United States Cleric Full time $120,000 - $150,000Job DescriptionJob DescriptionJoin us at ClericAt Cleric, we're building an AI-powered SRE assistant that autonomously manages, repairs, and optimizes complex software environments. We're looking for a Solutions Architect to bridge the gap between our product and our customers' needs.About the roleAs our Solutions Architect, you'll work...
-
Solutions Architect
1 week ago
San Francisco, California, United States SingleStore Full timeJob OverviewWe are seeking a highly skilled Solutions Architect to join our team at SingleStore. As a key member of our Solutions Engineering team, you will play a critical role in helping our customers overcome complex data challenges and unlock the full potential of their data.About the RoleThis is an exciting opportunity to work with a talented team of...
-
Solutions Architect
1 month ago
San Francisco, United States Cleric Full timeJob DescriptionJob DescriptionAbout:At Cleric, we're building an AI-powered SRE assistant that autonomously manages, repairs, and optimizes complex software environments. We're looking for a Solutions Architect to bridge the gap between our product and our customers' needs.As our Solutions Architect, you'll work closely with customers to...
-
Solutions Architect
4 days ago
San Francisco, California, United States Compleo Charging Solutions AG Full timeAbout the RoleWe are seeking a highly skilled Solutions Architect to join our team at Compleo Charging Solutions AG. As a Solutions Architect, you will play a critical role in driving the adoption of frontier AI by developing bespoke LLM solutions for top enterprises.Key ResponsibilitiesTechnical Advisor: Act as the primary technical advisor for prospective...
-
Solutions Architect
3 weeks ago
San Francisco, United States Wholesail Full timeSolutions ArchitectSan Francisco, CA Trillions of dollars of payment and order volume flows between wholesale trading partners annually, largely through legacy ERP and accounting systems built decades ago. Wholesail modernizes the trading experience between suppliers and their buyers through deep integrations with the supplier’s system of record to...
-
Cloud Solutions Architect
4 days ago
San Francisco, California, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon. As a key member of our Solutions Architect team, you will play a critical role in driving revenue, adoption, and growth from our largest and fastest-growing customers.Key ResponsibilitiesStrategic Partnership: Act as a trusted advisor to our managed systems...
-
Cloud Solutions Architect
1 week ago
San Francisco, California, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon. As a Cloud Solutions Architect, you will be responsible for designing and building scalable, flexible, and resilient cloud architectures and solutions for our customers.Key ResponsibilitiesWork with customer executives and architects to accelerate their...
-
Solutions Architect
2 months ago
San Francisco, California, United States Prelay Full timePrelay's Team Selling platform helps the world's fastest-growing technology companies surpass their revenue goals. In a distributed world, revenue teams need better ways of running large, complex deals, without fumbling deliverables or context that can result in delays and slippage. We bring people and process together in one platform that integrates with...
-
Solutions Architect
1 month ago
San Francisco, United States Prelay Full timePrelay’s Team Selling platform helps the world’s fastest-growing technology companies surpass their revenue goals. In a distributed world, revenue teams need better ways of running large, complex deals, without fumbling deliverables or context that can result in delays and slippage. We bring people and process together in one platform that integrates...
-
Senior Solutions Architect
1 week ago
San Francisco, California, United States CloudFlare Full timeJob DescriptionJob Title: Senior Solutions ArchitectJob Summary:We are seeking a highly skilled Senior Solutions Architect to join our Cloudflare Solutions Engineering team. As a Senior Solutions Architect, you will be responsible for identifying and mapping customer initiatives and business problems to Cloudflare solutions.Key Responsibilities:Develop and...
-
Solution Architect
2 months ago
San Francisco, California, United States Robust Intelligence Full timeRobust Intelligence's mission is to eliminate AI Risk. As the world increasingly adopts AI into automated decision processes, we inherit great risk. Our flagship product is built to be integrated with existing AI systems to enumerate and eliminate risks caused by unintentional and intentional (adversarial) failure modes. With Generative AI becoming...
-
Solutions Architect, Azure
1 week ago
San Francisco, United States Cohere Full timeWho are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...
