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Solutions Architect

2 months ago


San Francisco, California, United States Compleo Charging Solutions AG Full time
About the Role

We are seeking a highly skilled Solutions Architect to join our team at Compleo Charging Solutions AG. As a Solutions Architect, you will play a critical role in driving the adoption of frontier AI by developing bespoke LLM solutions for top enterprises.

Key Responsibilities
  • Technical Advisor: Act as the primary technical advisor for prospective customers evaluating Claude, a leading-edge AI system. Demonstrate how Claude can address the customer's use cases through proofs of concept and provide technical guidance on integration, deployment, and adoption best practices.
  • Partner with Sales: Partner closely with account executives to understand customer requirements and configure Claude's capabilities to showcase how it meets the customer's needs. Develop customized pilots and prototypes, as well as evaluation suites to make the case for customer adoption.
  • Drive Technical Decision Making: Drive technical decision making by advising on optimal setup, architecture, and integration of Claude into the customer's existing infrastructure. Recommend solutions to technical roadblocks.
  • Support Customer Onboarding: Support customer onboarding by working cross-functionally to ensure successful ramp and adoption. Serve as an ongoing technical advisor throughout implementation and beyond go-live.
  • Travel and Collaboration: Travel occasionally to customer sites for workshops, implementation support, and building relationships. Establish a shared vision for creating solutions that enable beneficial and safe AI.
  • Lead AI Innovation: Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities.
Requirements
  • 5+ years of experience as a Forward Deployed Engineer, Sales Engineer or Solutions Architect.
  • Designed novel and innovative solutions for technical platforms in a developing business area.
  • Strong technical aptitude to partner with engineers and proficiency in software engineering.
  • The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions.
  • Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
  • A love of teaching, mentoring, and helping others succeed.
  • Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.
  • Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems.