ICU Patient Experience Representative: 3:30pm-12am weekends
1 week ago
Schedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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Boston, United States Children's Hospital Boston Full time77621BRJob Posting Title:ICU Patient Experience Representative: 3:30pm-12am weekendsDepartment:Patient Services-NursingAutoReqId:77621BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:Hospital OperationsJob Posting Description: Schedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in...
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Boston, MA, US Boston Children's Hospital Full timeSchedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 7:00am-3:30pm M-F*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating...
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Patient Experience Representative
3 months ago
Boston, United States Boston Children's Hospital Full timeSchedule: 3-11:30pm Every other Sat & Sun + every other holiday. This Patient Experience Representative in the Cardiac Acute Care unit is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
3 months ago
Boston, MA, US Boston Children's Hospital Full timeSchedule: 3-11:30pm Every other Sat & Sun + every other holiday. This Patient Experience Representative in the Cardiac Acute Care unit is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative- 3-11:30pm M-F
4 weeks ago
Boston, MA, US Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
1 month ago
Boston, MA, US Boston Children's Hospital Full time3:00pm-11:30pm Monday-FridayInpatient Hospital Admissions - Emergency Department Please note there is a 6 week/40 hours a week training commitment that is required that will include day/evening training before you go into your evening shift.$2,000 sign-on bonus (terms/taxes apply)Providing positive and effective customer service that supports departmental...
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Boston, United States Boston Childrens Hospital Full timeJob Posting Description Schedule: Per diem weekdays + weeknights + weekend coverage. 3 main shifts to choose from : 7a-3:30pm, 3p-11:30pm and 11p-7:30am This Patient Experience Representative is 100% in office in our Surgical unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Boston, United States Boston Childrens Hospital Full timeJob Posting Description Schedule: Per diem weekdays + weeknights + weekend coverage. 3 main shifts to choose from : 7a-3:30pm, 3p-11:30pm and 11p-7:30am This Patient Experience Representative is 100% in office in our Surgical unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge:...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeThe Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to...
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Boston, United States Boston Children's Hospital Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30amThis Patient Experience Representative is 100% in office and will be responsible for:* Patient Encounter Management:* Providing positive and effective customer service that supports unit operations* Collaborating with referring providers and practices* Obtaining required...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30amThis Patient Experience Representative is 100% in office and will be responsible for:* Patient Encounter Management:* Providing positive and effective customer service that supports unit operations* Collaborating with referring providers and practices* Obtaining required...
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Boston, United States Children's Hospital Boston Full timeSchedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient Experience Representative is 100% in office and will be responsible for: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with referring providers and practices * Obtaining required...
