Technical Writer

3 weeks ago

Menomonee Falls, United States Watts Full time

We're Watts. Together, we're reimagining the future of water.We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.What we do:For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.SUMMARYThe Technical Writer is responsible for creating and maintaining technical documentation including product technical sheets, operations & service guides, installation manuals and other documents for commercial handwashing and industrial safety products. User-friendly documentation will be accurate, complete, clear and concise.DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Work with a team of Product Managers and Engineers to identify the technical information critical to the end user.
* Generate high quality technical documents for electronic and print publication, following graphic standards and style guides.
* Determine photographs, drawings, diagrams, and/or charts needed to illustrate material.
* Maintain archive of all documents and revisions.
* Observe processes and interview end users to test effectiveness of documentation.
Update or modify product illustrations and engineering drawings to suit documentation.
Manage foreign language translations.
Conduct research necessary to produce accurate, comprehensive and best of class documents.
Provide back-up support for Marketing Dept. personnel as needed.
Other related duties and projects as required.

*Essential duties and responsibilities.EDUCATION AND/OR EXPERIENCE
Bachelor of Science in Technical Communications or Bachelor of Arts in English or Mass Communication with emphasis in technical writing, and 3-5 years of experience; or an equivalent combination of education and experience.
High Proficiency in Adobe's InDesign, Proficiency in Adobe's Photoshop, Illustrator, and Acrobat as well as Microsoft Office.
Knowledge of Technical Communication standards, practices and style, in addition to strong grammar, punctuation, and spelling skills.
Engineering, manufacturing or building products experience preferred.

How we work:At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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