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Sr. Manager, Account Executive
2 months ago
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
The Senior Manager, Account Executive is responsible for strategically growing Visa’s business in selected global partnership(s) in the Big Tech segment. Success in the role will require an experienced business and sales professional with demonstrated expertise in
Leading partnerships, actively engaging stakeholders, including senior executives, across large and strategic global relationship(s)Identifying and executing new revenue-generating partnership opportunities by collaborating with clients and internal partners to develop creative solutions. Analyzing, operating and optimizing current business, often collaborating with partners including regional Digital Partnerships teams that manage the partnership(s) locally, Visa's Core Product and Digital Solutions teams, as well as other cross functional team members such as working in Legal, Finance, Marketing, Risk, Client Services and Fintech/Crypto. Motivating team performance through outstanding professional, collaboration, learning and leadership skills.
This role reports to the VP, Global Digital Partnerships.
Primary Responsibilities:
Partnership Growth & Business Leadership
Be accountable as the leader of selected global digital partnership(s)Develop and execute customized partnership strategy, objectives, quarterly key results and supporting plans to increase revenue and overall performance for the strategic partnership(s) Meet annual and quarterly performance targets for the partnership(s)Lead the account, relationship management and sales planning for these accounts, ensuring that Visa’s and client's shared business objectives are metAlign cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology.Lead the development, negotiation and signing of agreementsMaintain high level of client satisfaction, as measured by Visa annual survey
Stakeholder Management
Develop clear understanding of motivations and objectives of internal client stakeholdersAlign interests to assure continued and improved attainment of partnership objectivesNegotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership(s)Escalate concerns appropriately, represent client interests effectively, and
Product Solutioning & Opportunity Development
Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner
Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity developmentDrive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop
Partnership Execution & Satisfaction
Sharpen overall execution of the partnership and drive high client satisfaction scoreWork with cross functional teams to ensure partner implementations are on track and delivering against planTake the lead in solving problems that arise during the execution of programs with partnersProactively identify and solve complex problems that impact the management, relationship and direction of the business
Collaboration, Communication & Leadership Skills:
Work well with members of the team on all assignments – follow leadership principlesReport to and interact with senior management and executives to indicate the status of the partnership progress, plans and pain points with mitigationsProactively educate the Visa organization on market developments and partner opportunities
Segment Expertise & Thought Leadership:
Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platformsContinuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leaderSupport the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services
This is a hybrid position. Employees in hybrid roles are expected to work from the office on 3 set days each week (determined by Visa executive leadership and the office site), with an expectation of being in the office at least 50% of each work week, including time at client sites or on business travel.
Qualifications
Basic Qualifications:
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD) 8+ years of business experience with related product, sales and management experience in the payments, consulting services, or technology industryPayments or financial services industry experience preferredPrior sales, business and partnership development experience
Preferred Qualifications:
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhDProven record of creative product solutioning with complex product sets, driving client ideation and innovationDemonstrated track record of planning, managing and closing complex, competitive sales efforts and managing deals from negotiation, to closing and through deliveryProven record of implementing strategic initiatives, policies and operational decisionsStrategic thinking, thought leadership and learning mindsetTeamwork, interpersonal & relationship-building skills, and ability to lead by influence and exampleProven ability to partner, communicate, influence and manage/navigate through multiple disciplines and and stakeholder groups Experience 'managing up’ through executive communications and presentationsStrong written and oral communication skills, including large-group presentationsTeam oriented, collaborative and flexibleAbility to influence, work within matrixed environment
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 147,700.00 to 214,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
