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Job Title: Sr Services Specialist
Duration: Long-term contract

Hours: Monday-Friday 8am-5pm
Education/Experience Required: High school or equivalent



Operating high volume document imaging systems.
Operating document image handling software
Operating MS Office and Email systems for opening, sending and retrieving files
Accessing document management systems via established protocols
Ensures convenience copiers are working properly, checking for quality via daily inspections. Maintains records for management reports and inventories of supplies needed.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by customer.
Maintains daily meter and service logs.
May travel between customer's buildings.
Ensures upkeep of convenience copier areas by keeping neat and well stocked.
Performs duties related to the shipping of materials.
Performs duties related to the receiving of materials.
May perform building occupant moves within assigned facilities.
May require periodic overtime on nights and weekends, including off-hour emergency response.
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
Uses all copier equipment, calculator, fax machine, postage meter and some PC.
Performs filing duties, which may include 'purging' and archiving old documents.
Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
May require valid driver's license and minimum levels of auto insurance coverage per client policy.
Excellent customer service skills
Ability to use office machines and technical equipment
Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.