![USAA](https://media.trabajo.org/img/noimg.jpg)
Business Strategy Analyst Lead
3 weeks ago
Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. The Member and Performance Insights team serves as a central data and analysis resource for multiple units within the Payments & Bank Omnichannel group. We provide analysis supporting Omnichannel strategy and serve as performance analysis “concierges” for the bank’s channels, first-line-of-defense risk & controls, and experience & delivery teams. We advance the instrumentation, accuracy, and utilization of Omnichannel critical data elements by 1) maintaining oversight and governance of data that drives our channels, ensuring its accuracy and compliance to regulatory requirements, 2) being the single source of truth for omnichannel performance ensuring data consistency, serving all channels that serve our members, 3) developing omnichannel performance reporting and scorecards in an actionable format to complete the sales and service strategy, and 4) having a deep understanding of channel strategy and delivering insights that help omnichannel leaders and partners effectively deliver a member-focused experience. This position will focus primarily on supporting Bank Contact Center operations by providing leadership with the insights and tools they require to effectively manage the business.
As a dedicated Business Strategy Analyst Lead, you will use quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively lead, influence, and impact line of business strategy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. Relocation assistance is not available for this position.
Leads discussions with key partners to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy.
Supervises efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further.
Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience and provides support to lower levels towards this effort.
Collaborates with key partners to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Applies experienced analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Serves as a team lead and provides guidance and on-the-job training to team members.
Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Bachelor’s Degree in Business, Science, Finance, Economics or related subject area; 8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of dynamic functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related field and 6 years of experience in data and/or analytics or strategy consulting.
~ Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
~ Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
~ Experience influencing business decisions.
~ Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
4 years of experience creating informative and intuitive data visualizations and presentations that tell a story with data, preferably with Tableau.
~ Experience developing database and reporting requirements.
~ Experience presenting actionable results & recommendations to senior leadership.
~ Ability to quickly understand and interpret data into meaningful findings to guide business decisions.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Business Strategy Analyst Lead
4 weeks ago
PHOENIX, United States USAA Full timeWhy USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and...
-
Business Strategy Analyst I
2 weeks ago
Phoenix, AZ, United States USAA Full timeWhy USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Business Strategy Analyst, you will support the deposits pricing team and be...
-
Lead Financial Strategy Analyst
1 week ago
Phoenix, Arizona, United States The Ladders Full timeCompany Overview: The Ladders is a prominent organization specializing in career advancement and job placement services. Our commitment is to deliver exceptional service in a professional and supportive environment, fostering a culture of growth and teamwork. Position Overview: We are seeking a dynamic and experienced Lead Financial Strategy Analyst to join...
-
Fraud Strategy
1 week ago
Phoenix, AZ, United States USAA Full timeWhy USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Fraud Strategy & Analytics Analyst II, you will provide decision support for...
-
Fraud Strategy
1 week ago
Phoenix, AZ, United States USAA Full timeWhy USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Fraud Strategy & Analytics Analyst II, you will provide decision support for...
-
Lead Business Analyst
1 week ago
Phoenix, Arizona, United States Encore Software Services, Inc. - Subsidiary of Sonata Software Full timePosition Overview:Greetings from Encore Software Services, Inc. - Subsidiary of Sonata Software.We are seeking a Senior Business Analyst specializing in logistics. This role requires a strong presence on-site and offers a hybrid work model.Key Responsibilities:Serve as a liaison between business stakeholders and IT, leveraging a comprehensive understanding...
-
Business Strategy Analyst
4 weeks ago
PHOENIX, United States USAA Full timeWhy USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and...
-
Fraud Prevention Strategy Analyst
1 week ago
Phoenix, Arizona, United States City National Bank Full timeFRAUD STRATEGY ANALYST 1LOD WHAT IS THE OPPORTUNITY? The Non-Card Fraud Strategy Analyst plays a crucial role in the Bank's initiatives for fraud prevention and risk management, focusing on identifying and reducing both the Bank's and our clients' exposure to potential fraudulent activities. This position collaborates closely with the Fraud Strategy Lead and...
-
Lead Business Analyst
1 week ago
Phoenix, Arizona, United States Encore Software Services, Inc. - Subsidiary of Sonata Software Full timePosition Overview:Greetings from Encore Software Services, Inc. - Subsidiary of Sonata Software.We are excited to present the job description for a Senior Business Analyst specializing in Logistics. This role is an Onsite Position from Day 1 with a Hybrid work model applicable.Key Responsibilities:Serve as a liaison between Business and IT, leveraging a...
-
Lead Manual
1 week ago
Phoenix, AZ, United States TEKsystems Careers Full timeHybrid (1 day per week) in Phoenix, AZ* *Expertise as a Lead manual tester, but also understand and have some experience with automation for future work. Someone who has expertise in QA processes and the difference between e2e, functional and regression suites, different types of testing. This project work is related to the loyalty program, which is heavy...
-
Lead Business Analyst(SHIPPING)
4 days ago
Phoenix, United States TechClub Inc Full timeTechClub Inc is looking for a “Principal Business Analyst” for our US client. It is onsite in Phoenix, AZ.We are seeking a highly skilled and experienced Principal Business Analyst to join our team. The ideal candidate will have extensive knowledge of the SHIPPING DOMAIN, international trade, booking, billing, and tariff maintenance. This role involves...
-
Business Strategy Analyst I
4 weeks ago
PHOENIX, United States USAA Full timeWhy USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and...
-
Lead Business System Analyst
3 weeks ago
Phoenix, United States Insight Global Full timeSchedule: Hybrid, 3 days on site in DTPHXCompensation: $50/hr.SUMMARYA local municipality is seeking an experienced Lead Business Process/Systems Analyst to join their Water Services Division. This LSBA is responsible for performing business and systems analysis of the asset management system.Additional Notes:This team is looking for someone that can join...
-
Lead Business System Analyst
3 weeks ago
Phoenix, United States Insight Global Full timeSchedule: Hybrid, 3 days on site in DTPHXCompensation: $50/hr.SUMMARYA local municipality is seeking an experienced Lead Business Process/Systems Analyst to join their Water Services Division. This LSBA is responsible for performing business and systems analysis of the asset management system.Additional Notes:This team is looking for someone that can join...
-
Lead Manual
1 week ago
Phoenix, AZ, United States TEKsystems Careers Full timeHybrid (1 day per week) in Phoenix, AZ*Top Skills' Details* Expertise as a Lead manual tester, but also understand and have some experience with automation for future work.Someone who has expertise in QA processes and the difference between e2e, functional and regression suites, different types of testing.This project work is related to the loyalty...
-
Lead Analyst, Financial Strategy
1 week ago
Phoenix, Arizona, United States Plexus Worldwide Full timeLocation: Scottsdale, Arizona, United StatesPosition Overview:The Senior Analyst, Financial Planning & Analysis will play a crucial role in the areas of budgeting, forecasting, reporting, and financial analysis. This position will collaborate closely with various departments within the organization and will engage directly with Directors and occasionally...
-
Lead Financial Strategy Consultant
1 week ago
Phoenix, Arizona, United States augmentjobs Full timeJob OverviewWe are looking for a talented and experienced Lead Financial Strategy Consultant to become a vital part of our finance team at AugmentJobs. This role is essential in shaping our organization's financial direction, utilizing analytical insights to enhance decision-making and improve financial outcomes. The ideal candidate will have a robust...
-
Senior Financial Strategy Analyst
1 month ago
Phoenix, United States augmentjobs Full timeJob DescriptionJob DescriptionJob Overview:We are seeking a highly skilled and experienced Senior Financial Strategy Analyst to join our dynamic finance team. This individual will play a critical role in shaping the financial strategy of our organization, leveraging data-driven insights to drive decision-making and optimize financial performance. The ideal...
-
Lead IT Business Solutions Analyst
1 week ago
Phoenix, Arizona, United States CE Wilson Consulting LLC Full timeLead IT Business Solutions Analyst Independent ContractorCE Wilson Consulting LLC is a distinguished and growing provider of project management and operational efficiency solutions. Since our inception, we have catered to clients across various sectors including energy, mining, technology, healthcare, construction, and manufacturing. Our mission is to...
-
Corporate Software Business Analyst
1 week ago
Phoenix, Arizona, United States American Express Global Business Travel Full timeAt American Express Global Business Travel, we believe in the transformative power of travel and its ability to create positive change. Our team thrives in an environment that values collaboration and inclusivity, where every voice contributes to our mission.Position OverviewAs a Corporate Software Business Analyst, you will be entrusted with several key...