Lead Business System Analyst
3 weeks ago
Schedule: Hybrid, 3 days on site in DTPHX
Compensation: $50/hr.
SUMMARY
A local municipality is seeking an experienced Lead Business Process/Systems Analyst to join their Water Services Division. This LSBA is responsible for performing business and systems analysis of the asset management system.
Additional Notes:
This team is looking for someone that can join the team as a Lead Business Systems Analyst with a process improvement/project management way of operating. There is a gap between the end users of the Asset Management system and the technical teams that are actually doing the coding and programming. You would help bridge the gap between the two so that technicians are able to efficiently utilize this software when completing work orders with physical assets and the technical teams can pinpoint areas of improvement within the system.
This is NOT a technical role. The ideal candidate has an understanding of business processes, process mapping, workflows, etc. and can communicate between technical and non-technical/field teams.
RESPONSIBILITIES
- Performs a gap analysis to identify opportunities for transformation from the current state to the future state
- Prioritize a list of processes or programs needing to be updated/created.
- Prepares comprehensive project plans and schedules
- Facilitates joint business or technical staff analysis and design working sessions
- Conducts systems analysis and design studies and prepares concept and design specifications
- Guides significant phases of computer applications such as planning, design, or testing
- Performs data file development
- Provides problem analysis support to diagnose and remedy problems in operating procedures, computer hardware, system software, and computer application programs
- Establishes and reviews procedures and evaluates new or revised applications to ascertain that standards are being maintained
- Serves as project leader responsible for systems analysis and design for a complex or broad functional application
- Plans, assigns, oversees, and reviews the work of lower classifications
- Analyzes the most difficult work procedures and job methods
- Determines needs and develops the most effective means of satisfying management requirements
- Prepares reports of study results and evaluates benefits and improvements
- Coordinates joint activities of operating personnel, programmers, and analysts
QUALIFICATIONS
- Bachelor's degree in business, computer science, or a related field OR 5+ years of experience
- Knowledge of asset management programs
- At least 3 years of experience in process mapping and continuous improvement
- Municipal or utility experience is preferred
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