Account Manager Personal Lines In Office

1 week ago

Hart, United States Alera Group Full time

 

Alera Group Midwest, formally known as Lighthouse Insurance Group, is seeking an Account Manager - Personal Lines to join our team in Hart, MI.  

 

Established in 1995, Lighthouse is a full-service insurance firm serving communities throughout Michigan. We are proud, trusted insurance experts empowering our clients to live confidently knowing the Lighthouse Team is behind them. As an Alera Group company, our teams have access to a national pool of industry-leading resources while maintaining our unique local capabilities, relationships, and commitment to the communities we serve. We provide the best of both worlds: national scope and local service.

 

An Account Manager is part of a cross-functional client service team that manages a book of business while performing with a high degree of independent discretion and decisionmaking. This successful candidate must have the ability and passion to spend every day delivering an extraordinary level of service to clients and internal team members. The ability to perform as a Trusted Advisor, providing education and guidance to clients on personal insurance, is critical to the success of this individual. This position requires interaction with our carrier representatives, underwriters, business partners, and colleagues. Detail work is a major function of the job, and a faster-than-average pace is the norm. Additional responsibilities would include account retention, account rounding, and new business development.


  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for the client teams assigned accounts. This includes but is not limited to: managing inbound calls and emails, processing policy changes, answering billing and coverage questions, conducting account reviews, providing new quote proposals, and troubleshooting claims issues.
  • Acquires understanding of clients’ insurance needs and risk management objectives and compares insurance plans to determine best recommendation
  • Creates new business opportunities from existing accounts and referred leads, contributing to meeting departmental production goals. Identities and follows up on cross-selling opportunities when appropriate.
  • Manages, organizes, and conducts client meetings when necessary
  • Documents conversation with clients and carrier representatives and updates all Lighthouse Group automated agency management systems when necessary. Ensures the accuracy of the data in the systems.
  • Travels to support operations in offices throughout Lighthouse footprint
  • Prepares weekly log and reports for management as needed
  • Supports, mentors, and trains lower-level account managers as required
  • Attends industry related continuing education training and courses
  • Create and maintain a positive work environment – build trust, open communication, creative thinking & cohesive teamwork
  • Support Lighthouse Group culture through leading by example
  • Performs other duties and projects as required

  • Excellent listening, oral and written English communication skills
  • Excellent ability to work collaboratively with a team
  • Ability to build and maintain relationships
  • Strong leadership skills, leads by example
  • Superior customer service and problem-solving skills, proven experience in a customer facing role
  • Computer system proficiency, including, but not limited to, Microsoft Office and automated agency management system
  • Ability to work in a fast-paced environment
  • Ability to type 50 words per minute
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent, college degree preferred
  • Currently licensed or willing to obtain required industry licensure
  • Advanced professional designation highly desirable (AAI, ARM, CIC, etc.

Compensation Structure:

  • Competitive base salary
  • Trusted Advisor Initiative bonus program


Location:

  •  Hart, MI

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

#LI-KB1

#LI-Onsite

PandoLogic. Category:Insurance, Keywords:Insurance Account Manager, Location:Hart, MI-49420

  • Account Manager Personal Lines In Office

    2 weeks ago

    Hart, United States Alera Group Full time

    Job Description Alera Group Midwest, formally known as Lighthouse Insurance Group, is seeking an Account Manager - Personal Lines to join our team in Hart, MI.   Established in 1995, Lighthouse is a full-service insurance firm serving communities throughout Michigan. We are proud, trusted insurance experts empowering our clients to live confidently...

  • Account Manager Personal Lines In Office

    2 weeks ago

    Hart, United States Alera Group Full time

     Alera Group Midwest, formally known as Lighthouse Insurance Group, is seeking an Account Manager - Personal Lines to join our team in Hart, MI.   Established in 1995, Lighthouse is a full-service insurance firm serving communities throughout Michigan. We are proud, trusted insurance experts empowering our clients to live confidently knowing the...

  • Account Manager Personal Lines In Office

    2 weeks ago

    Hart, MI, United States Alera Group Full time

     Alera Group Midwest, formally known as Lighthouse Insurance Group, is seeking an Account Manager - Personal Lines to join our team in Hart, MI.   Established in 1995, Lighthouse is a full-service insurance firm serving communities throughout Michigan. We are proud, trusted insurance experts empowering our clients to live confidently knowing the...

  • Insurance Account Manager

    1 week ago

    Hart, United States Alera Group Full time

    Account Manager - Personal LinesAlera Group is seeking a highly skilled Account Manager - Personal Lines to join our team in Hart, MI. As a trusted advisor, you will be responsible for delivering exceptional service to clients and internal team members, while driving business growth and retention.Key Responsibilities:Manage a book of business, performing...

  • Insurance Account Manager

    7 days ago

    Hart, United States Alera Group Full time

    Account Manager - Personal LinesAlera Group is seeking a highly skilled Account Manager - Personal Lines to join our team in Hart, MI. As a trusted advisor, you will be responsible for delivering exceptional service to our clients and internal team members.Key Responsibilities:Manage a book of business, performing with a high degree of independent discretion...

  • Insurance Account Manager

    2 weeks ago

    Hart, United States Alera Group Full time

    Account Manager - Personal LinesAlera Group Midwest, a leading insurance firm, is seeking an experienced Account Manager to join our team in Hart, MI.As a trusted advisor, you will be responsible for managing a book of business, providing exceptional customer service, and driving new business development. You will work closely with our carrier...

  • Insurance Account Manager

    7 days ago

    Hart, United States Alera Group Full time

    Account Manager - Personal Lines InsuranceAlera Group, a leading insurance firm, is seeking an experienced Account Manager to join our team in Hart, MI. As a trusted advisor, you will play a critical role in delivering exceptional service to our clients and internal stakeholders.Key Responsibilities:Manage a book of business, overseeing transactions,...

  • Insurance Account Manager

    2 weeks ago

    Hart, MI, United States Alera Group Full time

    Account Manager - Personal LinesAlera Group, a leading insurance firm, is seeking an experienced Account Manager - Personal Lines to join our team in Hart, MI. As a trusted advisor, you will play a critical role in delivering exceptional service to our clients and driving business growth.Key Responsibilities:Manage a book of business, overseeing the...

  • Personal Banking Representative

    3 months ago

    Hart, United States West Shore Bank Full time

    Job DescriptionJob DescriptionDescription: Build your future with us!Serving the West Shore area since 1898, West Shore Bank is the area's leading Independent Community Bank making a real difference in our local communities in Benzie, Mason, Manistee, Oceana and Grand Traverse Counties.Do you have a passion for service and a drive to succeed? West Shore...

  • Accounts Receivable Specialist

    4 weeks ago

    Hart, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is collaborating with a leading organization in the agricultural sector to find an Accounts Receivable Specialist to enhance their financial team. This position is designed as a year-long contract with the opportunity for permanent placement. The role will require four days of onsite work and one day of remote work.Key...

  • Caregiver

    2 months ago

    Hart, United States Interim HealthCare Personal Care and Support Full time

    FLEXIBLE SCHEDULING - COMPETITIVE WAGES - WEEKLY PAYEverything you could want in a home health aide position!!1st, 2nd and 3rd shifts available! $14.70-$17 an hour!This position will not only offer you the flexibility to create your own schedule, but to also take a morepersonalized 1:1 approach to patient care.Benefits:Build Your Own ScheduleCompetitive...

  • Assistant Home Manager

    1 week ago

    Hart, United States Infinity Staffing Professionals Full time

    Job SummaryWe are seeking a dedicated and compassionate Assistant Home Manager to join our team at Infinity Staffing Professionals. As a key member of our care team, you will play a vital role in providing high-quality support services to individuals with disabilities.Key ResponsibilitiesLeadership and Supervision: Model gentle teaching for staff and provide...

  • Office Representative

    3 months ago

    Hart, United States Jake Tufts - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you looking to join a dedicated team that's been making waves in the insurance industry? Look no further! Our agency is expanding, and we are seeking passionate individuals to join us on our journey. With offices in Hart, MI, and Ann Arbor, MI we offer a supportive work environment, and plenty of fun...

  • Training as a Wholesale and Foreign Trade Manager

    2 weeks ago

    Hart, United States Eclipse Enterprises Full time

    Job DescriptionAs a merchant for wholesale and foreign trade management, you will be the key interface between industry and trade. Your role will involve navigating the standard commercial departments, including accounts payable, accounts receivable, purchasing, and sales, as well as marketing and logistics.You will have the opportunity to gain hands-on...

  • Unlock Your Potential as a Wholesale and Foreign Trade Management Trainee

    3 weeks ago

    Hart, United States Eclipse Enterprises Full time

    Job DescriptionAs a merchant for wholesale and foreign trade management, you will serve as the liaison between industry and commerce. Throughout your training, you will navigate the standard commercial departments, including accounts payable, accounts receivable, purchasing, sales, marketing, and logistics. You will gain hands-on experience in our warehouse...

  • Customer Service Liaison

    1 week ago

    Hart, United States Peterson Farms Inc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Peterson Farms Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesAct as a liaison between customers and our company,...

  • Human Resources Team Leader

    1 month ago

    Hart, United States Peterson Farms Inc Full time

    Position OverviewThis role encompasses essential functions in various human resource domains, including HR information systems, employee engagement, performance oversight, policy management, compliance, training initiatives, and employee acknowledgment.Key ResponsibilitiesEmployee EngagementAct as a liaison between management and staff.Oversee or guide team...

  • Forklift Operator

    2 months ago

    Hart, United States Seneca Foods Corporation Full time

    Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 2,000 American farms. Seneca holds the largest share of of the retail private label, food service, and export canned vegetable markets, distributing to over...

  • Production Associate

    3 weeks ago

    Hart, United States Seneca Foods Corporation Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Production Associate to join our Processing Employee team at Seneca Foods Corporation. As a key member of our production team, you will be responsible for ensuring the efficient and safe processing of our products.Key ResponsibilitiesRemove covers, open bags, and remove empty bags from...

  • Maintenance Operations Manager

    2 weeks ago

    Hart, United States Seneca Foods Corporation Full time

    Job SummaryWe are seeking a highly skilled Maintenance Foreman to join our team at Seneca Foods Corporation. As a key member of our maintenance department, you will be responsible for ensuring the smooth operation of our facilities and equipment.Key ResponsibilitiesProvide leadership and direction to assigned crew membersAccountable for the work and actions...