Sales and Marketing Associate

6 days ago


Astoria, United States BKBM LONG ISLAND CITY LLC Full time

Job Type Full-time, Part-timeDescriptionAre you ready to make a change and wish you could spend every day with dogs and the humans that love them? Have you ever been a server or sales rep with above-average people skills? Are you from the sports-fitness industry/retail/customer service and ready to leverage your skillset to help build and develop a daycare/wellness business and be part of a dynamic organization?We're looking for ambitious and energetic leaders to start as a Sales and Marketing Associate . We want individuals who can develop and build relationships with not only existing dog parents but understand how to generate leads for new customers and grow our daycare & wellness business. This is accomplished by generating new pet parent leads, daily phone calls to new and existing parents, working on converting leads to dog meet & greets, creating and posting social media posts, running, and operating local events and marketing; with an emphasis on the daily cadence of outreach calls, scheduling of consultative sales conversations and closing sales with dog parents for services. We're looking for candidates for our Brooklyn and LIC locations.Responsibilities:Generate and foster new clients, be a genuine people personMonitoring active marketing programs and developing ways to improve those campaigns, including social media, local business and apartment complex partnerships, and in store eventsDesign and manage marketing programs designed to enhance and grow dogs in daycareWork directly with dog parents selling weekly Enrollment in daycare and wellness servicesCollaborate with team to create an exceptional experience at every customer interactionAchieve set sales targets for the locationManage the pet parent journey from beginning to endFinancial and AdministrativeEnsure sales development for all customer facing avenuesUp-sell and use dog Evaluations to grow revenuePrepare monthly reports of new customers added, enrollment numbers, and revenue growthCustomer Service and PresentationMaintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress.Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards.Keeps the team members engaged in their duties.Strive for high customer review ratingsCore Competence:Consistent and timely attendanceSales Growth: Comp growth of at least 20%No critical safety issuesAid in the growth of our client base - goals for new clients per week and for new Meet and GreetsMaintain and grow goals for average dogs in the doorYou are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.Requirements:Interest in working in sales & service with exposure to marketingAbility to multi-task effectively in a fast-paced environmentProactive attitude and strong desire for upward mobilityExcellent problem-solving skillsStrong communication and organizational skillsInfluential desire for growth and personal developmentThe Rules by which we, as DOGTOPIANS live by:We LOVE life unconditionally like a dogWe STAY loyal to our packWe CHASE the absolute highest standards of safetyWe PLAY to our fullest potentialWe TREAT every day like It's the Most Exciting Day EverRequirementsQualifications:Must love dogsSales and Customer service experienceAbility to work flexible hoursAbility to work cohesively with others in a fun, fast paced environmentStrong customer service skillsAble to work within a structure, but to think and act flexibly when needed Salary Description $17-$20/Hr.



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