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Restaurant Server

2 months ago

Nashville, United States Hillwood Country Club Full time
Job Details

Level
Entry

Job Location
HILLWOOD - NASHVILLE, TN

Job Category
Other

Description

Hillwood Country Club is currently hiring exceptional staff:

Located in the quiet hills of Belle Meade in Nashville TN, Hillwood CC is a picturesque haven for our members to enjoy a range of amenities, including our 18-hole golf course and simulator room, indoor and outdoor tennis courts, a two-story fitness facility, multiple dining rooms, premier holiday events, competition swimming pool and so much more
Job Summary:

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

Reports To:
  • Restaurant Manager, Dining Room Captain(s)
Supervisory Responsibilities:
  • None
Job Knowledge, Core Competencies, and Expectations
  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems.
  • Maintains high level of member contact throughout service; learns members' names and preferences.
  • Demonstrates exceptional wine and spirits knowledge
Duties/Responsibilities:
  • Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
  • Distributes menus and presents the daily specials; answers questions regarding the menu.
  • Informs kitchen of special instructions, dietary restrictions, etc.
  • Delivers food, beverages, condiments, and other requested items to customers.
  • Ensures that food is prepared correctly and to customers' satisfaction; returns incorrect or improperly cooked orders to kitchen.
  • Collects plates and clears the table as customers finish their meals.
  • Verifies member billing details and closes out tickets in the Point of Sale system.
  • Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
  • Performs other related duties as assigned by the Dining Room Captain, Restaurant Manager, or (Assistant) General Manager
Qualifications

Education and Experience:
  • Must be at least sixteen years old.
  • Must be at least twenty-one years old and Alcoholic Beverage Certification to serve alcoholic beverages.
  • Previous experience as a server preferred.
  • Must successfully complete restaurant's training course.
Physical Requirements:
  • Prolonged periods of standing and walking.
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.