Insurance Customer Service Representative
3 weeks ago
THE ROLE
The Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities.
ESSENTIAL JOB DUTIES
Provide clerical assistance to agency producers
Assist on special projects
Round out accounts by cross-selling additional coverage or policies to agency clients.
Quoting possible personal, farm and commercial changes for premium differences
Responsible for the customer service needs of the offices personal, farm, commercial, life insurance and health clients.
Process personal, farm, commercial, life and health policy changes and cancellations.
Proof all changes and cancellations.
Process company correspondence.
SKILLS
Highly professional with unquestionable integrity and moral character
Attention to detail
Ability to communicate effectively across a diverse organization and client base
Ability to prioritize, be flexible, respond to change environments
Strong listener and works well with people
Ability to work in a fast-paced environment
Service oriented and self motivated
PERKS OF JOINING TOWN & COUNTRY INSURANCE
Five day work week
Competitive pay and benefit package
Professional and friendly co-workers
Generous paid time off
401(k) matching
Wellness reimbursement
Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com
We look forward to working with you
First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled
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