Insurance Customer Service Representative

3 weeks ago


Webster City, United States TCINS Full time

THE ROLE

The Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities.

ESSENTIAL JOB DUTIES

Provide clerical assistance to agency producers

Assist on special projects

Round out accounts by cross-selling additional coverage or policies to agency clients.

Quoting possible personal, farm and commercial changes for premium differences

Responsible for the customer service needs of the offices personal, farm, commercial, life insurance and health clients.

Process personal, farm, commercial, life and health policy changes and cancellations.

Proof all changes and cancellations.

Process company correspondence.

SKILLS

Highly professional with unquestionable integrity and moral character

Attention to detail

Ability to communicate effectively across a diverse organization and client base

Ability to prioritize, be flexible, respond to change environments

Strong listener and works well with people

Ability to work in a fast-paced environment

Service oriented and self motivated

PERKS OF JOINING TOWN & COUNTRY INSURANCE

Five day work week

Competitive pay and benefit package

Professional and friendly co-workers

Generous paid time off

401(k) matching

Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you

First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled

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