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Insurance Customer Service Representative
2 months ago
If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve If you are hard-working and empathetic then the role as Insurance client advisor is for you
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Evenings Off
Responsibilities
- Process customer policy change requests.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Provideexceptional customer service.
- Be outstanding at relationship building.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Educate clients on the insurance policies that best suit their needs
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a positive attitude.
- Property & Casualty insurance license is required.
- Strong work ethic and leadership skills.
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