Guest Experience Representative
1 week ago
The mission of the Dallas Arboretum and Botanical Garden is to build and maintain a public venue that promotes the art, enjoyment and knowledge of horticulture while providing opportunities for education and research. We are committed to excellence, inclusion, good management and fiscal responsibility.
JOB SUMMARY:
Ensure guests have a positive experience by providing support over the phone and/or in the ticket booth by enforcing departmental standards and policies.
ESSENTIAL JOB FUNCTIONS:
- Interact courteously with guests in person and/or over the phone
- Assists guests with booking tickets
- Answer general garden questions
- Maintain and enforce basic Dallas Arboretum policies
- High school graduate or G.E.D.
- Customer handling experience desired
- Excellent verbal and written communication skills
- Computer experience required (Microsoft Office products)
- Physical ability to sit, stand and/or walk for extended periods indoors and outdoors regardless of weather conditions
- Ability to work rotating shifts, including weekends and seasonal evening hours
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