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Senior Analyst, UROC Production

1 month ago

Orlando, United States Asurion Full time

Senior Analyst, UROC Production


Location: Orlando, FL





For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.





We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.





What you will be doing:


The UBREAKIFIX Repair Operations Center (UROC) Production Sr. Analyst is a key contributor who helps unlock insights that help drive strategy and execution for inventory production, ordering and stocking across UROC. They will act as a subject matter expert on inventory for the projects they are assigned, informing key stakeholders with the knowledge they need for key decisions and ongoing operations.





Accordingly, we are looking for an all-around high-level analyst that is comfortable operating in Excel and PowerBI on a daily basis, supplemented by SQL and other data sources. Someone who is curious, creative, and passionate about delivering powerful insights to inform the business will thrive in this role. This role requires someone who is hands-on and willing to roll up their sleeves to learn and adapt to an ever-changing set of requirements, processes, and systems. An inquisitive mind that likes to ask questions, see the bigger picture, and consider the end-to-end implications will be an asset to the organization.





This role will need to work efficiently and effectively in a fast-paced environment across a variety of changing initiatives. Communicating quickly and crisply, analyzing & synthesizing complex data, and partnering with various groups will be critical.





Essential Duties and Responsibilities:


Lead analysis and oversight of processes to identify inventory opportunities


Monitor and maintain correct settings in systems to protect inventory integrity


Monitor inventory levels, re-order points and identify E&O risk as needed to ensure accuracy across UROC


Own the data around returns and where we can better control and reduce spend


Complete inventory related research and requests as required


Develop a deep understanding of UROC to tailor insights according to the business need


Build lasting cross-functional partnerships in the organization to help turn data into actionable findings


Assist with other supply chain initiatives as assigned







Here’s what you’ll bring to the team:


Bachelor’s Degree preferred; equivalent experience accepted


1-3 years of experience with data or business analysis.


High proficiency with Excel and formulas to analyze data


Natural curiosity with a passion for problem solving and delivering results


Excellent communication skills


Collaborative personality balanced with an uncompromising drive to deliver for our customers










We take care of you (benefits/perks):


Competitive pay and benefits including health, dental, and vision





Retirement savings plan


Paid time off


Continuing education support


Ongoing training to grow your skills