Food & Beverage Server

4 weeks ago

Madison, United States Gateway National Golf Course Full time
Position Summary

We are looking for someone with a friendly face and excellent work ethic to be the next Food & Beverage Server at Gateway National The bartender works closely with the Clubhouse Manager and / or Golf Professional on duty to assure an excellent guest experience.

The Server must have excellent listening skills and an eagerness to provide excellent service. Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. Servers must be neat and well-groomed in accordance to Club's Team Member standards.

This position requires a highly self-motivated individual who can work with minimal supervision and interact with guests at a high-level.

Essential Duties & Responsibilities

It must be recognized that all specific duties cannot be listed and that responsibilities will change accordingly as the need arises.

- This position will meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures.

- Responsible for reviewing customers' identification and confirm it meets legal drinking age in accordance with state and federal laws.

- Responsible for preparing alcohol or non-alcohol beverages for bar and restaurant patrons

- Responsible for interacting with customers, taking orders and serving menu food and drinks.

- Restock and replenish bar inventory and supplies

- Help keep all working areas attractive, neat and clean and free of trash and waste.

- Stay guest focused and nurture an excellent guest experience

- Comply with all state and local food and beverage regulations

- Refer all major problems/complaints to a manager.

- Perform other duties as required.

Requirements

REQUIREMENTS

- Preferred weekend and daytime availability

- Must be able to clearly communicate Member needs to other Team Members.

- Ability to keep the bar area organized, stocked and clean

- Ability to Stand 6-8 Hours

- A positive attitude while on the job is also essential.

- Computer literacy in order to use POS system effectively

- Ability to do basic math

PREREQUISITES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

The ability to speak English is necessary to converse with our members and guests. Proper diction is valued to maintain the ambiance of high level service to our members. The ability to effectively present information and respond to questions from groups, managers, members and the general public is important.

REASONING ABILITY

It is necessary to have the ability to solve practical problems that may arise. Our team members must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member may be required to spend long hours on their feet.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member could be exposed to outside weather conditions, if providing service during an outside event. The noise level in the work environment is usually moderate with increased levels during events. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties are intended to describe those functions that are essential to the performance of this job and "other" duties (if defined) include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Team Members holding this position will be required to perform any other job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

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