Epic Conversion Analyst

2 days ago

Wilmington, United States ChristianaCare Full time

Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

Why Christiana Care

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

ChristianaCare Offers

  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out.
  • 12-week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

Why Epic

The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.

ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.

Must be available to travel for Epic training the week of 3/31/2025. 

Education and Experience Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field is preferred.
  • 2 - 3 years of experience working with Epic systems or similar EHR platforms preferably in data conversion or a related field.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree.
  • Epic Bridges Certification preferred.

Principal Duties and Responsibilities:

  • Manage the entire cycle of one or more data types for legacy data conversion, including analysis, data element mapping, testing and validation, error resolution, and production loads.
  • Work closely with application teams, domain experts, and third-party application experts to determine business needs, document requirements, and configure conversion interfaces per the requirements. Partner with these groups to diagnose and resolve conversion-related issues and validate usability with end users.
  • Identify and advance risks associated with technical project tasks and legacy data source systems.
  • Coordinate application build requirements for conversion.
  • Communicate with applications, third-party vendors, legacy system technical resources, and operations collaborators.
  • Define and complete setup for the transport method by which extracted source system data will be communicated to Epic, including fix data transport mechanisms.
  • Understand Epic data structures and document technical specifications detailing target data elements.
  • Interpret scope and business requirements for each dataset.
  • Analyze and manipulate large volumes of external data into an appropriate format for filing into Epic.
  • Serving as the main point of contact for technical issues and general inquiries related to assigned applications
  • Working in collaboration with Epic to implement new projects ﴾such as a new module﴿
  • Managing upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing issues
  • Analyzing and communicating the impact of issues
  • Triaging requests and determining the priority of issues
  • Advancing end‐user problems to the appropriate level ﴾such as team lead﴿ when necessary
  • Validating solutions are complete and appropriately implemented
  • Building relationships with end users and providing consistent support through day‐to‐day communication
  • Communicating problem status and solutions to end users

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