Call Center Optimization Specialist

The Call Center Optimization Specialist is responsible for real time monitoring of the call center agent adherence to schedules and call queues to ensure service levels are met and agents are adhering to their schedules. Responsibilities:- Oversee intraday management of real time workload requirements - Track agent availability, call volume, and other...

The Call Center Optimization Specialist is responsible for real time monitoring of the call center agent adherence to schedules and call queues to ensure service levels are met and agents are adhering to their schedules. Responsibilities:- Oversee intraday management of real time workload requirements - Track agent availability, call volume, and other...

About the JobWe are seeking a skilled Call Center Specialist to join our team at Resorts Atlantic City. As a Call Center Specialist, you will be responsible for handling customer calls, emails, and chats, providing support and resolving issues in a timely and professional manner.You will work closely with our sales and marketing teams to promote our hotel...

Rockford Center is searching for a qualified, and experienced Admissions Call Specialist in our Admissions Department. This opportunity has a Monday-Friday schedule, 8 a-4:30 pm shift! Rockford Center is a 138-bed mental health facility located in Ne Behavioral Health, Call Center Specialist, Specialist, Call Center, Healthcare, Patient

About the RoleWe are looking for a highly motivated and organized individual to fill the position of Multilingual Call Center Specialist. The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Spanish, Russian, Chinese, Korean, Haitian Creole, or Punjabi. This is a full-time opportunity with a competitive...

Celebrating 50 years of excellence, NewYorkPsychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness, assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000...

Job SummaryThe National Call Center Director will play a pivotal role in advancing the mission of Hope Center Ministries by overseeing and optimizing the call center operations on a national scale.Key Responsibilities:Strategic Leadership: Develop and implement a comprehensive strategy for the national call center aligned with the organization's mission and...

Are you a Digital Media Optimization Specialist looking for a new challenge? We are seeking a highly skilled professional to join our team at Direct Agents. As a key driver in driving the planning, execution, and optimization of paid advertising campaigns on various platforms, you will play a crucial role in helping clients achieve their objectives.About the...

Healthcare Service Desk AssociateCSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more.Healthcare Service Desk Associate...

Healthcare Service Desk AssociateCSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more.Healthcare Service Desk Associate...

Job Description Call Center Specialist Acts as a liaison between sales representatives and the customers. They make and receive calls to and from customers to set up appointments for them to see sales representatives. This role includes familiarizing with essential details of our products and services, calling prospective clients using a list of numbers...

Job DescriptionThe ideal candidate for this position will be a motivated and compassionate individual who can provide top-notch patient care and support. As a Call Center Specialist, you will be responsible for:Responding to patient calls and addressing their concernsAssisting with registration, scheduling, and insurance-related tasksMaintaining patient...

At Veracity Consulting, we're seeking a skilled Business Performance Optimization Specialist to join our team of strategic thinkers and solution experts. Our ideal candidate will have a proven track record of optimizing business performance and navigating change. As a key member of our team, you'll work collaboratively with clients to understand their...

Job DescriptionIn this Performance Optimization Specialist role, you will focus on optimizing system performance, scalability, and reliability. Your expertise will help us improve user experiences, reduce latency, and increase efficiency across our advertising platforms.You will collaborate with our engineering teams to analyze system bottlenecks, identify...

Job Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...

**Logistics and Process Optimization Specialist:**We are seeking a highly skilled Logistics and Process Optimization Specialist to join our team at The Panther Group. In this role, you will be responsible for optimizing logistics and supply chain processes using SAP MM configuration.**Responsibilities:**Develop and implement optimized logistics and supply...

Senior Staff Performance EngineerWe are seeking a skilled Data Optimization Specialist to join our team at MongoDB. As a key member of our Server Query Optimization team, you will play a crucial role in the experience and performance of data processing. Your expertise in query optimization and ability to innovate will help us build a world-class distributed...

Healthcare Service Desk Associate CSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more. Healthcare Service Desk Associate...

Healthcare Service Desk AssociateCSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more.Healthcare Service Desk Associate...

Seeking Call Center Manager Women’s HealthSimilar experiences are a must Pay and excellent benefits