Customer Assistance

1 month ago


Middletown, United States Lennar Homes Full time
p>Customer Care Representative

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. p>

A career built on building zero defect homes, cost management, and adherence to schedules.

Evaluate performance of trade partners and materials, reporting back to management.

Participate in department meetings and emergency on-call rotation schedules.

1-3 years of experience in residential customer service or construction field preferred.

Valid driver’s license with a good driving record

Strong communication, organizational and time- management skills


Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Overview | LinkedIn

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.



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