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Desktop Support Specialist

1 month ago

lexington, United States REQ Solutions Full time

Job Title: Desktop Support Specialist

Location: Lexington, SC

Duration: 3 Months Contract + High Possibility of Extension


Shift: 3 days - 8:00 AM - 5:00 PM, 2 days - 10:00 AM - 7:00 PM (Monday to Friday)


Note: Local candidates who can work on W2 basis without any sponsorship are encouraged to apply.

Pay Rate: $30/HR


Job Description:

  • Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.


Requirements:

  • 3 - 5 years of related work experience, or an equivalent combination of education and experience.
  • Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
  • 3-5 years technical experience a plus.
  • Previous experience troubleshooting desktop, printer and notebook issues.
  • Very strong user and support of MSOffice.
  • The ability to work in a team environment and commit to a flexible work schedule.