Experienced Service Technician/Auto Mechanic
1 month ago
_*\*\*Up to $10,000 sign-on bonus and $50/hour depending on experience\*\**_
The Service Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure vehicles are running smoothly and safely.
*Responsibilities:*
* *Diagnosis and Repair:*
* Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
* Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.).
* Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.).
* Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
* Repair and replace faulty components following service manuals and manufacturer specifications.
* Test repairs to ensure functionality and safety.
* Document all repairs and parts used on service orders.
* *Customer Service:*
* Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way.
* Provide accurate estimates and timelines for repairs.
* Keep customers updated on service progress and address any concerns promptly.
* *Technical Skills and Knowledge:*
* Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair.
* Stay up to date on new technologies and repair procedures through training and certifications.
* Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience).
* Proficient in using various diagnostic tools and automotive repair equipment.
* Maintain a clean and organized work area, adhering to safety protocols.
* *Additional Responsibilities:*
* May perform test drives to evaluate vehicle performance and diagnose issues.
* May research technical information and consult with colleagues or service manuals to solve complex problems.
* May recommend preventative maintenance services to customers.
* Contribute to a positive and efficient work environment within the service department.
*Qualifications:*
* Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
* Valid driver's license with a clean driving record.
* Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience (some dealerships may accept less experience with relevant training and certifications).
* Completion of an automotive technician training program or equivalent experience.
* Possession of Automotive Service Excellence (ASE) certifications is a strong plus (specific certifications may vary depending on dealership).
* Strong understanding of automotive systems, diagnostics, and repair procedures.
* Excellent problem-solving and critical thinking skills.
* Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
* Good communication and interpersonal skills to interact effectively with customers.
* Ability to work independently and as part of a team in a fast-paced environment.
* Automotive Service Excellence (ASE) certifications a plus.
*Benefits of Working at Swickard:*
* *Career Path – *Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
* *Open Service Appointment Schedule – *customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
* *Progressive pay plans*: As your tenure increases and you complete more certifications, we’ll pay you more
* *Paid manufacturer training* – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
* We are an Equal Opportunity Employer and value diversity and inclusion at our company.
*Competitive benefits package*:
* Insurance: medical, dental, vision, life and pet insurance
* Optional disability coverage
* 401k plan – invest in your future.
* PTO and paid holidays
*About Us*
* We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
* We’re a hospitality company that happens to sell cars, parts, and service.
* We are a team. Everyone plays a role in our success.
* *Culture:* We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work
* *Highline Brands*: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
* We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
_To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. _
Job Type: Full-time
Benefits:
* 401(k)
* Employee discount
* Health insurance
* Paid training
* Professional development assistance
* Tuition reimbursement
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Palmer, AK 99645: Relocate before starting work (Required)
Work Location: In person
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