Customer Service Representative

2 weeks ago

New Hope, United States Penn Community Bank Full time


Customer Service Representative - New Hope

Job Locations

US-PA-New Hope

Job ID

2024-1826

# of Openings

1

Category

Retail Network

Overview

To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the bank's customers from the teller line by processing a variety of transactions while following all operational guidelines.

Responsibilities

  • Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address changes, ID updating, card ordering and check ordering.
  • Assist customers with complex customer service issues and questions, coordinate with all areas of the organization to provide timely resolution to all customer requests.
  • Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending
  • Open personal and business accounts using a Bank computer system and other related third party systems. Adhere to all Bank policies and procedures when opening accounts.
  • Participate in new customer relationship onboarding calls and prescribed network wide outbound call campaigns
  • Organize work to facilitate a timely and accurate balancing of transactions at the end of the day while maintaining appropriate cash levels.
  • Provide outstanding customer service while exhibiting a professional demeanor at all times.
  • Utilize the customer relationship management system to document customer conversations and send referrals to other departments.
  • Perform related duties as required.


Qualifications

Skills and Competencies

  • Knowledge of Bank products and services
  • Excellent customer service and communication skills
  • Ability to interact well with Team Members and customers
  • Strong in attention to details and accuracy
  • Basic computer skills
  • Ability to multi-task and remain organized

Education and Experience

  • High School diploma or equivalent required
  • Previous banking experience preferred

Working Conditions

Traditional office environment with no unusual work conditions; the branch maintains six day a week operations (Monday - Saturday) with operational hours depending on branch location. All branch Team Members are required to work a minimum of two (2) Saturdays per month.

Equal Employment Opportunity

It is the policy of Penn Community to provide equal employment and advancement opportunities to all individuals. For this reason, employment decisions at Penn Community will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or Team Member's race, color, religion, sex, national origin, age, sexual orientation, physical or mental disability, veteran status, or any other characteristic protected by law.

  • Customer Service Representative

    3 days ago

    New York, New York, United States Customer Service Open House Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Customer Service Open House. As a Counter Service Associate, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Take food orders and serve food over the...

  • Customer Service Representative II

    3 months ago

    New Hope, United States MMT Full time

    Job DescriptionJob DescriptionCustomer Care Representative II is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment. This position is responsible for generating new business by following up on inbound marketing leads, developing new leads, qualifying customer needs, selling appropriate...

  • Customer Service Representative

    3 weeks ago

    New York, United States Customer Labs Full time

    Need help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course. Waste Connections number of job openings over time by month Number of job openings ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or...

  • Customer Service Representative

    3 days ago

    New Castle, Delaware, United States Harbour Textile Service Full time

    Job OverviewWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative/Administrative Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service...

  • Customer Service Representative

    3 weeks ago

    Hope Mills, United States Caliber Collision Centers Full time

    Service Center Hope Mills Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but are not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommending load level requests...

  • Customer Care Representative

    3 months ago

    New Hope, United States MMT Full time

    Customer Care Representative III is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment and includes machine order processing. This position is responsible for resolving complex or unusual requests and problems that may require a customized response and communicates solutions or requested...

  • Customer Service Representative

    3 days ago

    Hope, Arkansas, United States Brookshire Grocery Full time

    Job SummaryMaintains a clean and organized store environment according to company standards. Engages with customers, transports groceries, locates products, and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.Key ResponsibilitiesBuilds attractive product displays and maintains...

  • Customer Service Representative

    3 days ago

    New York, New York, United States 61st Street Service Corp Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at 61st Street Service Corporation. As a key member of our front desk team, you will be responsible for expediting patient flow, meeting and greeting patients, and providing exceptional customer service.Responsibilities:Obtain and verify patient...

  • Customer Service Representative

    2 months ago

    New Orleans, United States Precision Door Service Full time

    Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...

  • Customer Care Representative III

    3 months ago

    New Hope, United States MMT Full time

    Job DescriptionJob DescriptionCustomer Care Representative III is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment and includes machine order processing. This position is responsible for resolving complex or unusual requests and problems that may require a customized response and...

  • Customer Service Ambassador

    3 days ago

    New Hope, Pennsylvania, United States Penn Community Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Penn Community Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, promoting bank products and services, and ensuring a positive customer experience.Key ResponsibilitiesCustomer...

  • Senior Customer Care Representative

    3 months ago

    New Hope, United States MMT Full time

    Job descriptionCustomer Care Representative III is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment and includes machine order processing. This position is responsible for resolving complex or unusual requests and problems that may require a customized response and communicates solutions...

  • Customer Service Ambassador

    3 days ago

    New Hope, Pennsylvania, United States Penn Community Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Penn Community Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, promoting our bank's products and services, and ensuring a positive customer experience.Key ResponsibilitiesCustomer...

  • Part-time Customer Service Representative

    3 weeks ago

    Hope Mills, United States Suburban Propane Full time

    Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related...

  • Customer Service Representative

    5 days ago

    New Orleans, Louisiana, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of residential garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly...

  • Garage Door Service Representative

    5 days ago

    New Orleans, Louisiana, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of residential garage door repair services, with over 100 locations across the country. Our team of certified technicians repairs over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly...

  • In Office Customer Service Representative

    3 weeks ago

    New Castle, United States Harbour Textile Service Full time

    Job DescriptionJob DescriptionTired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer...

  • In Office Customer Service Representative

    2 weeks ago

    New Castle, United States Harbour Textile Service Full time

    Tired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service...

  • In Office Customer Service Representative

    3 weeks ago

    New Castle, United States Harbour Textile Service Full time

    Tired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service...

  • Single Business Office, Customer Service Representative

    2 months ago

    New York, United States Catholic Health Service Full time

    **Single Business Office, Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** PFS **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6035557 Catholic Health is an integrated health care delivery system with some of the region's finest...