Director of Sales and Member Experience- MADabolic The Strength Gym
24 hours ago
Job Title: Director of Sales and Member Experience
About MADabolic:
MADabolic is THE Strength Gym. In a culture saturated with “the next big fitness trend” consider us renegades. No fads or gimmicks, we simply execute what works. Our signature system of intervals is backed by science and years of professional athletic experience. 50 minutes. 4x/week. Unmatched results.
Our Key Differentiators:
- Universal top-down programming designed 365 days in advance
- Hands-on trainers, providing a 1:1 training experience in a group setting, not motivational cheerleaders
- Emphasis on repetition over variety
- Results-driven approach that’s rooted in fixed science...what we do will always work
Role Summary:
As the General Manager of MADabolic Westminster, you are the boots-on-the-ground leader of the business who is responsible for all aspects of the gym's operations and growth. You work tirelessly to maximize brand awareness, passionately lead your team of top-notch trainers, and take pride in upholding a pristine space at all times.
Most importantly, you manage MADabolic Westminster like it is your own business and embody the core values each and every day. Because of this, you are treated like a business owner. The hungrier you are to grow the business, the faster your compensation grows
Compensation and Benefits:
- $54,000 Base salary + bonus structure and profit-sharing opportunities
- Free membership to take classes at ALL MADabolic locations
- Employee discount on all retail items
- Paid time off
Qualifications and Skills:
Required
- 2+ years experience in a management, sales, customer success, or marketing role (preferably in the fitness industry)
- The ability to talk to a wall- you're friendly, outgoing, empathetic, and personable
- Accountability – you take Extreme Ownership over everything in your domain.
- Leadership – you lead by example, do right by others, and communicate directly and constructively.
- Initiative – instead of asking “what should I do?”, you say “here’s what I’m going to do.”
- Coachability – you seek out opportunities to improve and respond positively to constructive feedback.
- Organization – you attack each day with a plan, making sure the most important things get done first while letting nothing slip through the cracks.
- Sales – you have strong interpersonal and communication skills and can develop positive relationships across a broad spectrum of personality types.
- Fitness – you prioritize your health and wellness and can perform all core MADabolic movements at a high level.
- Belief in the MADabolic brand and our philosophy on fitness and nutrition
Preferred
- Accredited training certification (StrongFirst Kettlebell Level 1, BioForce Conditioning, USA Weightlifting, CrossFit Level 1, NASM, ACE, ISSA, etc.)
- Quality movement patterns and natural athleticism
- Experience teaching group fitness classes
Duties and Responsibilities:
- Think and act like a business owner by fixing any problems that arise without being prompted. If a lightbulb goes out, you change it. If a client is unhappy, you help them. If a trainer needs coverage for their class, you teach it. If a piece of gym equipment breaks, you fix it or replace it.
- Bring your energy at all times of the day by coaching 4-6 MADabolic classes per week.
- Make data-driven business decisions using KPIs (Key Performance Indicators) to maximize revenue (and your paycheck).
- Enthusiastically oversee the member experience from start to finish.
- Sell memberships using the MADabolic sales process and keep members engaged and happy
- Spread awareness and generate leads for your MADabolic location by planning and executing grassroots marketing events, partnering with local businesses, and supporting complimentary fitness concepts.
- Passionately lead your team of trainers and front-desk staff by providing initial training and ongoing support.
- Manage local social media platforms; Create and post brand-aligned, gritty content.
- Ensure you never run out of anything by assessing studio inventory and placing orders as needed (or before).
- Keep the lobby, bathrooms, and gym floor sparkling at all times.
- Practice what you preach by training at MAD 4x week.
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Westminster, United States MADabolic Full timeJob Title: Director of Sales and Member ExperienceAbout MADabolic:MADabolic is THE Strength Gym. In a culture saturated with “the next big fitness trend” consider us renegades. No fads or gimmicks, we simply execute what works. Our signature system of intervals is backed by science and years of professional athletic experience. 50 minutes. 4x/week....
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Westminster, United States MADabolic Full timeJob Title: Director of Sales and Member ExperienceAbout MADabolic:MADabolic is THE Strength Gym. In a culture saturated with “the next big fitness trend” consider us renegades. No fads or gimmicks, we simply execute what works. Our signature system of intervals is backed by science and years of professional athletic experience. 50 minutes. 4x/week....
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Westminster, United States MADabolic Full timeJob Title: General Manager of Sales and Member ExperienceAbout MADabolic:MADabolic is THE Strength Gym. In a culture saturated with “the next big fitness trend” consider us renegades. No fads or gimmicks, we simply execute what works. Our signature system of intervals is backed by science and years of professional athletic experience. 50 minutes....
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Westminster, United States MADabolic Full timeJob Title: General Manager of Sales and Member ExperienceAbout MADabolic:MADabolic is THE Strength Gym. In a culture saturated with “the next big fitness trend” consider us renegades. No fads or gimmicks, we simply execute what works. Our signature system of intervals is backed by science and years of professional athletic experience. 50 minutes....
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